Job summary
- Main area
- Urgent Care Services
- Grade
- NHS AfC: Band 7
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (working 11.5 hour shift pattern across 24 hour period)
- Job ref
- 364-A-9376
- Employer
- Essex Partnership University NHS Foundation Trust
- Employer type
- NHS
- Site
- Basildon Mental Health Unit
- Town
- Basildon
- Salary
- £47,810 - £54,710 per annum, plus HCA
- Salary period
- Yearly
- Closing
- 02/10/2025 23:59
Employer heading

Ambulance Triage Nurse (Ambulance Support)
NHS AfC: Band 7
Our Trust cares for more than 100,000 patients at any one time across our community health, mental health and learning disability services across Essex and parts of Bedfordshire and Suffolk.
We want you to be part of our journey of transformation, where our patients and their families are at the heart of everything we do and to achieve our vision to be the leading health and wellbeing service in the provision of mental health and community care.
You’ll be part of a Trust where you will be supported to be your authentic self and be the best you can be, where we will help you to grow, develop and thrive.
The Trust is recognised by the University of Essex and is a top provider of apprenticeships for people looking to be an assistant practitioner, senior health care support worker (CAP). Our trailblazing CAP apprenticeship won a national HSJ Award.
We are also recognised as a Veteran Aware Trust and holder of gold accreditation from the Ministry of Defence Employment Recognition Scheme. Our services are highlighted as an exemplar of good practice, producing the best care for more than 3.500 armed forces veterans in the past seven years.
We have been shortlisted and won national awards. We are an inclusive organisation and Level 3 Disability Confident Leader Trust.
We are constantly innovating and looking for new ways to deliver care, such as using technology to enhance patient care and working with partners to launch new services such as the Basildon Mental Health Urgent Care Department, virtual hospitals and falls response cars.
Join us and you’ll do the best work of your life – and make a difference to other people’s lives. What we do together, matters.
Job overview
An exciting opportunity has arisen to join us as an Ambulance Triage Nurse (Ambulance Support) to work within a fast paced urgent community care pathway providing an urgent and crisis response to those experiencing mental distress within the community. You will work jointly with the Ambulance Paramedic clinician by providing immediate crisis care in the community across the Mid and South Essex. You will support other Paramedic crews in managing patients with complex mental health needs. You will work with non-statutory and statutory services to support people while in crisis.
Main duties of the job
You will conduct initial assessments, agree formulation of need and develop collaborative care plans underpinned by NICE Guidance delivering a range of interventions based upon individual needs. Assessments and interventions can take place in patient’s homes, team bases, hospital and other community settings or via tele-coaching and through the use of assisted technology and on line forums. The successful candidate will be working within the Mid and South Essex area conducting assessments and interventions over a twenty four hour period.
Working for our organisation
Valuing you. Recognising your dedication. At EPUT, we look after you.
- Receive supervision and support to help you fulfil your potential.
- Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks.
- If you need help, we provide mental health and wellbeing services, occupational health advice and counselling.
- We run recognition awards to recognise staff's hard work and dedication.
Benefits
- 27 days holiday, plus bank holidays, rising to 33 days after 10 years’ service.
- Excellent pension of up to14.5% of your pensionable pay.
- Staff discounts include Blue Light Card, NHS discount offers, and staff benefits.
- £8K relocation package if you move to Essex to join us
- Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus.
Work that wraps around your needs
- Flexible working: available from day one for most roles.
- Job share: Applications for job shares are welcomed.
Detailed job description and main responsibilities
The successful candidate will be working within the Mid and South Essex area conducting assessments and interventions over a 24 hour period.
Work flexibly within the team accompanying colleagues for face to face support to Ambulance Paramedic crews in service users’ homes
Provide and oversee the management and care of patients
Produce accurate and timely documentation, conduct and manage the maintenance of accurate and timely documentation / records on all service users in line with your professional Code of Conduct and Trust policy
Person specification
Education/Qualifications
Essential criteria
- Registration (Mental Health Nurse, Occupational Therapist or Social Worker)
- Mentorship preparation
- High standard of education
Desirable criteria
- Post graduate qualification or commitment to work towards this
- Non-medical prescribing qualification
Knowledge
Essential criteria
- Proven experience of working in a health, social care or community setting as part of a multi-disciplinary team
- Experience of dealing with confidential and sensitive information
- Proven experience of working with people with mental health conditions and vulnerable service users
- Proven experience of conducting and contributing to ongoing assessments
Skills/Experience
Essential criteria
- Literate in IT/Computer Skills
- Good oral communication skills based on fluency on the English language
- Ability to work with Clinical Manager in the development and implementation of operational / Trust policies
- Assess and treat own caseload of service users in accordance with Trust clinical pathways
- Undertake physical health checks of services users and act on the findings appropriately
- Support families and carers within the boundaries of their role and professional code of conduct
Applicant requirements
You must have appropriate UK professional registration.
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Tendai Madare
- Job title
- Matron
- Email address
- [email protected]
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