Job summary
- Main area
- Administration
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 390-COR-BA-0547-A
- Employer
- Mid and South Essex NHS Foundation Trust
- Employer type
- NHS
- Site
- Basildon
- Town
- Basildon
- Salary
- £24,937 Per Annum (Pro Rata for Part Time)
- Salary period
- Yearly
- Closing
- 25/11/2025 23:59
Employer heading
Cancer Pathway Tracker - Basildon Cancer Services
Band 3
Mid and South Essex NHS Foundation Trust is the only acute hospital provider in the Mid and South Essex Integrated Care System (ICS), which is a system of health and care partners working together for our local population.
Within Mid and South Essex there are 149 GP practices, operating from over 200 sites, forming 27 Primary Care Networks and one Ambulance Trust. There are also three main community and mental health service providers who work together through a community collaborative.
We collaborate with other valuable partners, including three Healthwatch organisations, nine voluntary and community sector organisations and three top tier local authorities, with seven district, borough and city councils, as well as our local universities.
Job overview
We are looking for a motivated individual with excellent communication, interpersonal and organisational skills who is dedicated to working as part of our friendly team.
We take pride in nurturing a supportive environment in which to work while ensuring we deliver a high quality service.
The Patient Pathway Tracker will work within the central cancer team and is responsible for the timely tracking of cancer patients through referral, diagnosis and treatment. You will use various IT systems, be expected to understand the national and local targets affecting Cancer Access and be able to manage pathways efficiently in accordance with these timescales.
You may be expected to assist the MDT Coordinators, Clinical Teams, Cancer Managers and other divisional managers to ensure that the specialty is able to deliver safe and effective services for patients. You should have a keen eye for detail, be able to enter data accurately onto the relevant hospital systems and ensure patient records are kept up to date at all times.
This is a hybrid working role and you will be required to work from home and onsite.
Main duties of the job
If successful, you will be responsible for the prospective monitoring, reporting and tracking of cancer patients, ensuring that the patient’s journey is processed in a timely and efficient manner, in line with the Cancer Waiting Times Targets and Cancer outcomes and services dataset guidelines. This includes:
- Ensuring that systems are in place, so that all newly referred and diagnosed cancer patients are identified and reported on.
- Navigating patients through their care pathway, from point of referral to treatment. Using hospital IT systems of reporting including PAS systems, endoscopy reporting system, RMS and histology.
- Being responsible for identifying and resolving delays in the patient pathway. Where this is not possible, to follow the escalation procedure, highlighting any relevant issues to line Management.
- Highlighting any bottlenecks within the process, communicating regularly with line management.
- Escalating diagnostic appointments for target patients, (if booked outside the appropriate timescale).
- Liaising with other Trusts both within the Network and outside, in order to achieve continuous monitoring of the patients pathway.
- Identifying and advising clinical teams on when waiting times adjustments can be made to the patient journey, ensuring these are accurately documented.
Working for our organisation
Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust
Detailed job description and main responsibilities
Please see attached a full job description setting out the details of the role and responsibilities.
We look forward to your application.
Person specification
Education
Essential criteria
- Good level of general education i.e. GCSEs or equivalent
Experience
Essential criteria
- Previous administrative experience
- Experience of working with IT office packages
Desirable criteria
- Administrative experience within a healthcare setting
- Experience of applying hospital administration systems
- Experience of working within acute medical setting
Cancer
Essential criteria
- Understand cancer targets. Previous administrative experience. Experience of working with IT Office packages. IT literate, with accurate keyboard skills. Excellent written and oral communication skills. Ability to manage own and others workload.
Desirable criteria
- Sound knowledge of medical terminology
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Hannah Lucey
- Job title
- Senior Cancer Access Lead
- Email address
- [email protected]
- Telephone number
- 01268 524 900
- Additional information
Please contact Hannah via email at [email protected] or Nick Howard and [email protected]
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