Job summary
- Main area
- Clerical
- Grade
- Band 5
- Contract
- Permanent
- Hours
- Part time - 15 hours per week
- Job ref
- 390-COR-SO-5852-A
- Employer
- Mid and South Essex NHS Foundation Trust
- Employer type
- NHS
- Site
- Basildon Hospital
- Town
- Basildon
- Salary
- £28,392 - £39,043 po rata
- Salary period
- Yearly
- Closing
- 27/10/2026 23:59
Employer heading
Group Executive Business Support Officer - (Quality Unit)
Band 5
Mid and South Essex NHS Foundation Trust is the only acute hospital provider in the Mid and South Essex Integrated Care System (ICS), which is a system of health and care partners working together for our local population.
Within Mid and South Essex there are 149 GP practices, operating from over 200 sites, forming 27 Primary Care Networks and one Ambulance Trust. There are also three main community and mental health service providers who work together through a community collaborative.
We collaborate with other valuable partners, including three Healthwatch organisations, nine voluntary and community sector organisations and three top tier local authorities, with seven district, borough and city councils, as well as our local universities.
Job overview
The Group Executive Business Support Officer (Quality Unit) provides high‑quality, confidential and proactive administrative and organisational support to senior leaders within the Trust. The role is integral to the effective functioning of executive offices, supporting decision‑making, governance, and delivery of corporate priorities.
The post holder will manage complex diaries and correspondence, coordinate meetings and governance processes, prepare high‑quality documentation, and support the co-ordination and development of business cases, projects and programmes across the organisation. The role requires excellent organisational skills, attention to detail, professionalism, and the ability to work confidently with sensitive and complex information.
Main duties of the job
- · Work collaboratively, modelling inclusive, respectful and compassionate behaviours
- Supports development of high quality written and verbal briefings Implement policy and / or service developments related to the business management team, drawing on requirements from NHS strategies, including the Trust strategy and the 10 Year Health Plan
- Supporting directorate oversight of workforce reporting, including reporting on key HR metrics
- · Support coordination of meetings and events to support delivery of project plans.
- Capturing effective minutes, actions and decisions from meetings and events
- · Manage competing priorities, prioritizing own resources to effectively deliver agreed tasks or projects.
Working for our organisation
Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.
Detailed job description and main responsibilities
Please review attached Job description for further information on the role and details of the main responsibilities.
Person specification
Qualifications
Essential criteria
- Educated to Degree level (relevant focus) or equivalent managerial experience or Diploma plus evidence of additional training/experience to support the requirements of the role
- Evidence of sustained commitment to continuing professional development
Knowledge & Experience
Essential criteria
- Experience of working in a relevant healthcare environment (NHS or other)
- Experience supporting projects in relevant corporate functions
- Experience working in a senior administration / secretarial role, including provision of senior level administrative and project support and implementing administrative systems
- Experience arrangement meetings, preparing agendas and delivering effective minutes from meetings
Communications Skills
Essential criteria
- Experience managing complex and often confidential information
- Able to translate information into clear communications for a range of audiences, including to deliver effective reports to senior leadership
Personal and People development
Essential criteria
- Acts as a positive, compassionate and inclusive manager, demonstrating commitment to promoting diversity, inclusion and equality of opportunity
- A commitment to continuous improvement, organisation learning and achieving positive outcomes for all staff, patients, service users and carers – working in line with the NHS People Promise
- Demonstrates professionalism, self-awareness and emotional intelligence, with an understanding of own strengths and limitations
Desirable criteria
- Line management experience, including supporting individual development and addressing under-performance, when necessary I
Employer certification / accreditation badges
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Documents to download
Further details / informal visits contact
- Name
- Michelle Angell
- Job title
- Interim Director of Corporate Services
- Email address
- [email protected]
- Telephone number
- 0791 808 1898
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