Job summary
- Main area
- RTT
- Grade
- Band 7
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 390-COR-BA-5966
- Employer
- Mid and South Essex NHS Foundation Trust
- Employer type
- NHS
- Site
- Basildon
- Town
- Basildon
- Salary
- £49,387 Per Annum (Pro Rata for Part Time)
- Salary period
- Yearly
- Closing
- 07/06/2026 23:59
Employer heading
RTT Service Delivery Manager
Band 7
Mid and South Essex NHS Foundation Trust is the only acute hospital provider in the Mid and South Essex Integrated Care System (ICS), which is a system of health and care partners working together for our local population.
Within Mid and South Essex there are 149 GP practices, operating from over 200 sites, forming 27 Primary Care Networks and one Ambulance Trust. There are also three main community and mental health service providers who work together through a community collaborative.
We collaborate with other valuable partners, including three Healthwatch organisations, nine voluntary and community sector organisations and three top tier local authorities, with seven district, borough and city councils, as well as our local universities.
Job overview
The successful applicant will be responsible for leading the Outsourcing team as part of the wider RTT recovery actions for the Trust
The post holder will have delegated responsibility for a range of activities, working autonomously using initiative and their specialist knowledge and experience to make decisions.
The post holder will oversee the smooth running of a highly functioning, expert team of Outsourcing staff, ensuring standard operating procedures are followed, ensuring achievement of all KPI's and all systems updated with the relevant patient updates.
The post holder will be responsible for working closely with ISPs to ensure capacity is utilised and triage responses from the ISPs are updated on internal systems
They will be responsible for providing regular updates and the escalation of issues which hinder delivery of a smoot patient pathway.
Main duties of the job
The successful candidate will possess the skills and key competencies to support the needs of the department, as stipulated in the person specification.
You will need to be organised, diligent and have patient care as your primary concern. You should have a good understanding of RTT rules as well as awareness and understanding of other national targets.
You will be required to have a professional and mature working attitude, and an ability to liaise with patients and staff.
Working for our organisation
Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.
Detailed job description and main responsibilities
For further information, please do refer to the attached job description and personal specification.
We look forward to your application.
Person specification
Qualifications
Essential criteria
- A Level Education or equivalent
Desirable criteria
- Degree level education
Experience
Essential criteria
- Working knowledge of RTT
- Experience of managing a large team
- Experience of managing complex change
Employer certification / accreditation badges
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Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Lee O'Keefe
- Job title
- Deputy General Manager
- Email address
- [email protected]
- Telephone number
- 01268525900
- Additional information
Contact via MS Teams
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