Job overview

We have an an exciting opportunity to join our Ophthalmology team in our theatre ward at Broomfield.

The Ward Administrator is a key member of the team being responsible for providing a wide range of administrative, I.T. and clerical support.

This patient facing role is expected both to follow specific instructions from the healthcare team and to follow general procedures that involve a greater level of autonomy and decision-making.

Please note that no VISA sponsorship available for this role and the role may close early due to number of applications. 

Main duties of the job

Ensure accurate data entry to all computer systems in order to contribute to both patient safety and collection of appropriate income for the Trust.

Prepare patient documentation in advance of a patient’s admission.

Ensure that medical records are requested, maintained and returned within appropriate timescales

Provide high quality reception duties through welcoming and greeting patients, relatives, staff and visitors to the ward in a professional and courteous manner

Maintain good understanding and familiarity with PROW policy and supporting protocols and demonstrate understanding by correct performance of related duties

Liaise with nursing and medical staff to prepare and collate all required documentation prior to ward rounds.

Ensure patient discharge process is completed appropriately on Trust systems and within required time frame. Produce a copy of the discharge letter and file in patient record.
Receive, sort and distribute mail, including redirecting mail for patients who are no longer on the ward

Order stationery using the appropriate documentation/electronic system and ensuring that an agreed stock level is maintained
Undertake any other administrative activities appropriate to this post as directed by the nursing/medical/managerial staff. Such duties will change over time as new administrative processes develop in response to changes in internal and external environments, within which the hospital is required to operate.

Working for our organisation

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.