Job summary
- Main area
- Paediatrics
- Grade
- Band 5
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 390-WAC-BR-6913
- Employer
- Mid and South Essex NHS Foundation Trust
- Employer type
- NHS
- Site
- Broomfield
- Town
- Broomfiled
- Salary
- £32,073 Per Annum (Pro Rata for Part Time)
- Salary period
- Yearly
- Closing
- 15/10/2026 23:59
Employer heading
Junior Service Manager - Women & Children's Directorate
Band 5
Mid and South Essex NHS Foundation Trust is the only acute hospital provider in the Mid and South Essex Integrated Care System (ICS), which is a system of health and care partners working together for our local population.
Within Mid and South Essex there are 149 GP practices, operating from over 200 sites, forming 27 Primary Care Networks and one Ambulance Trust. There are also three main community and mental health service providers who work together through a community collaborative.
We collaborate with other valuable partners, including three Healthwatch organisations, nine voluntary and community sector organisations and three top tier local authorities, with seven district, borough and city councils, as well as our local universities.
Job overview
Are you an experienced administrator, looking for your next career step? Would you like the opportunity to work for a team who wants to help you progress, while also helping to make a difference?
Then we have the right role for you in our Women & Children's Division to support the Women and Children service at Broomfield Hospital
We are looking for a dedicated Junior Service Manager to support the Deputy General Manager/Service Manager in the day-to-day operational
management of the Paediatric services.
If you are interested in the role and believe you hold the qualities we require, then apply today!
Main duties of the job
This role is responsible for ensuring outpatient clinic lists are fully utilised to maximise capacity and support timely patient care. The post holder will provide line management support to administrative staff within the Paediatric Department, including conducting appraisals, facilitating team meetings, managing performance, and supporting staff development.
The role will also support the validation of Referral to Treatment (RTT) pathways, ensuring patient records are accurate and that patients are booked in line with clinical priority and waiting time requirements. In addition, the post holder will monitor and track patients approaching or exceeding 52 weeks on their pathway, working closely with clinical and operational teams to ensure appropriate plans are implemented to support timely treatment and reduce long waits.
The role requires strong organisational skills, attention to detail, and the ability to work collaboratively to maintain effective patient flow and service performance.
Working for our organisation
Our ambition is to deliver excellent local and specialist services, to improve the health and wellbeing of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust
Detailed job description and main responsibilities
Are you looking for an exciting Junior Service Manager role using your unique qualities, then we want to hear from you.
For full details about this varied and rewarding role, please see attached job description.
We look forward to your application.
Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.
Person specification
Qualifications
Essential criteria
- Leadership/Management qualification or equivalent experience
Desirable criteria
- Customer service or business administration qualification
Knowledge and Experience
Essential criteria
- Previous experience managing staff
- Experience working within an Healthcare environment
Desirable criteria
- Knowledge of the patient administration systems
Communication
Essential criteria
- Strong written communication skills
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Debbie Dawson
- Job title
- Service Mamager
- Email address
- [email protected]
- Telephone number
- 0300 44 35355
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