Job summary
- Main area
- Administration
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time - 33 hours per week
- Job ref
- 390-DoM-BR-2491
- Employer
- Mid and South Essex NHS Foundation Trust
- Employer type
- NHS
- Site
- Broomfield
- Town
- Chelmsford
- Salary
- £25,760 Per Annum (Pro Rata for Part Time)
- Salary period
- Yearly
- Closing
- 06/07/2026 23:59
Employer heading
Patient Flow Co-Ordinator
Band 3
Mid and South Essex NHS Foundation Trust is the only acute hospital provider in the Mid and South Essex Integrated Care System (ICS), which is a system of health and care partners working together for our local population.
Within Mid and South Essex there are 149 GP practices, operating from over 200 sites, forming 27 Primary Care Networks and one Ambulance Trust. There are also three main community and mental health service providers who work together through a community collaborative.
We collaborate with other valuable partners, including three Healthwatch organisations, nine voluntary and community sector organisations and three top tier local authorities, with seven district, borough and city councils, as well as our local universities.
Job overview
We are looking for a motivated individual with excellent communication, interpersonal and organisational skills who is dedicated to working as part of our friendly team.
We take pride in nurturing a supportive environment in which to work while ensuring we deliver a high quality service.
This is a full-time position, working five days per week (Monday to Friday). The role operates on a rotational shift pattern, covering 08:00–16:00 and 10:00–18:00
You will be employed by the Flow Hub at Broomfield Hospital and will work as part of a team of Patient Flow Co‑Ordinator's, providing operational support to a wide range of wards across the hospital. The role plays a key part in supporting patient flow and ensuring the safe and effective movement of patients within the organisation
To ensure all relevant social service referrals are made in a timely manner, response times are monitored, and delays acted upon and work with the ward team to ensure a smooth patient flow with regards to discharge.
To be a point of contact for the ward with regards to discharge and to ensure they carry out the specific responsibilities as outline within this Job Description.
Be proactive with regards to patient flow and discharge
No VISA sponsorship available for this role
Main duties of the job
The Patient Flow Co-Ordinator role is a varied role with a primary focus on patient flow and patient discharge. You will be point of contact on the wards for information and advise to staff, patients, and relatives/visitors.
You will provide advice and patient management relating to complex discharge scenarios and work in a collaborative manner with the multidisciplinary team to facilitate appropriate and timely discharges by providing continuity in discharge planning and effective dissemination of information.
You will work collaboratively with the Multi-Disciplinary Team (MDT) to facilitate safe and timely discharges by providing continuity in discharge planning and effective dissemination of information.
Day-to-day responsibilities will include but not limited to; attending MDT Board Rounds and collating detailed information about each patient, escalating diagnostics and speciality reviews, patient transport bookings, communicating with patients and their families, liaising with pharmacy, ensuring there is a clear plan from all in the MDT and provide effective written documentation about discharge progress.
You will be computer literate; have excellent communication skills both written and verbal.
Working for our organisation
Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust
Detailed job description and main responsibilities
Are you looking for an exciting Patient Flow Co-Ordinator role using your unique qualities, then we want to hear from you.
For full details about this varied and rewarding role, please see attached job description.
We look forward to your application.
Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.
Person specification
Qualifications
Essential criteria
- A level / NVQ3
Knowledge and Experience
Essential criteria
- Makes good use of available time and has well-developed planning & organisational skills
- Keyboard/computer skills
Desirable criteria
- Previous NHS hospital experience within a ward setting.
- Experience in the care sector
Communication Skills
Essential criteria
- Ability to maintain clear written records, excellent oral communication, and interpersonal skills.
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Matt O'Meara
- Job title
- Operational Flow Manager
- Email address
- [email protected]
- Telephone number
- 07796075214
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