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Job summary

Main area
Medicine
Grade
Band 7
Contract
Fixed term: 12 months (September 2026)
Hours
Full time - 37.5 hours per week
Job ref
390-DoM-BR-3299
Employer
Mid and South Essex NHS Foundation Trust
Employer type
NHS
Site
Broomfield
Town
Chelmsford
Salary
£47,810 Per Annum (Pro Rata for Part Time)
Salary period
Yearly
Closing
09/09/2025 23:59

Employer heading

Mid and South Essex NHS Foundation Trust logo

Assistant Service Manager - Gastroenterology & Stroke

Band 7

Mid and South Essex NHS Foundation Trust is the only acute hospital provider in the Mid and South Essex Integrated Care System (ICS), which is a system of health and care partners working together for our local population.

Within Mid and South Essex there are 149 GP practices, operating from over 200 sites, forming 27 Primary Care Networks and one Ambulance Trust. There are also three main community and mental health service providers who work together through a community collaborative.

We collaborate with other valuable partners, including three Healthwatch organisations, nine voluntary and community sector organisations and three top tier local authorities, with seven district, borough and city councils, as well as our local universities.

 

Job overview

Assistant Service Manager – Medicine Division

An exciting opportunity has arisen for an ambitious and talented Assistant Service Manager to join the Medicine Division at Mid and South Essex NHS Foundation Trust.

In this pivotal role, you will take responsibility for operational and planning issues, working closely with the Service Unit Manager, General Manager, senior nursing and medical leaders to identify challenges, develop solutions, and drive improvements. You will also deputise for the Service Unit Manager when required, ensuring services run smoothly and in line with local and national policies.

This is a demanding but rewarding role with real influence and impact across the site. Strong communication skills and the ability to engage stakeholders with a visible, approachable style will be essential.

As a line manager, you will lead with care and integrity — empowering and supporting your team, celebrating success, and holding individuals to account when needed. In return, you’ll gain invaluable experience across a wide portfolio, with the support of a skilled and established leadership team committed to your development.

If you are ready to take on a challenging role where you can make a real difference, this is the perfect opportunity to grow your career in NHS leadership.

Main duties of the job

Support the management of the UGI cancer tumour site

Support RTT recovery initiatives and DM01 recovery

 Provide business planning and operational support to the team

Undertake reporting and analysis of complex information to support delivery of constitutional standards. 

Oversight of patient tracking lists (PTL’s) to ensure escalation is maintained at the weekly performance meetings, including distribution and presentation of data to the Deputy Director of Operations and Divisional Director. 

Responsible for initiating and coordinating complaint responses 

Provide support to ensure medical staffing rotas are running effectively

Responsible for financial monitoring

Development of Divisional teams, both clinical and non-clinical, who lead the patient journey improving processes and patient experience as required. The post holder will be a key member of the team whose overarching goal is to enable promote and support the effective operational management of the Service.

Working for our organisation

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
 
We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

Detailed job description and main responsibilities

Please see attached the full job description setting out the details of the role and responsibilities.

We look forward to your application!

Please be aware that we reserve the right to close the vacancy early should a high number of applications be received.

Unfortunately, there is no Visa Sponsorship available for this role.

Person specification

Qualifications

Essential criteria
  • Degree or equivalent level of ability gained through extensive NHS experience in a management setting
  • Evidence of continued professional development
Desirable criteria
  • A recognised Management or Project Management qualification

Knowledge

Essential criteria
  • Acute Operational NHS experience.
  • Knowledge and understanding of Cancer waiting Times targets and Peer review
  • Supervisory experience – ability to manage, lead and co-ordinate staff
  • Proven experience of successful change management and sustained operational improvement
  • Computer literate, with an intermediate operating level in Word, Excel and Outlook.
Desirable criteria
  • Knowledge and understanding of (RTT) Referral to Treatment standards
  • Operational Cancer experience

Employer certification / accreditation badges

Trust IDNHS Employers Diversity and Inclusion PartnersApprenticeships logoNo smoking policyMenopause Friendly EmployerArmed Forces Covenant Gold Awardhttps://www.gov.uk/government/publications/kickstart-scheme-employer-resources/kickstart-scheme-brand-guidelinesStonewall Silver 2022Disability confident employerNHS Rainbow badgeNHS Pastoral CareNHS 75th Birthday

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Paula Glenister
Job title
Deputy General Manager
Email address
[email protected]
Telephone number
01245 514439
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