Job overview

An exciting opportunity has arisen to join our Apprenticeship Delivery Team

The MIS & Funding Claims Administrator will be based at Colchester General Hospital although will need to be able to travel to Ipswich as required. 

You will:

• Manage, prioritise, plan and organise own time and co-ordinate that of your team if appropriate, using extensive knowledge, skills and experience.
• Create and present data to the team and other departments in the Trust
• Provide leadership that encourages high performance from other admin staff within the team, with the aim of maintaining optimum efficiency within the department.
• Train and provide support to enable other team members to deliver an efficient administrative service

This role is Fixed Term/Secondment until 29th January 2027.

Main duties of the job

The role will involve:

• Responsible for the maintenance of accurate data on departmental systems as appropriate, and creating and presenting reports as requested.
• Use judgement to deal with a range of routine and non-routine problems that may arise, and only exceptionally refer very complex issues to the appropriate person.
• Responsible for developing, maintaining efficient electronic and manual filing systems.
• Take and transcribe formal minutes, and create action plans and administer as appropriate
• Manage your own workload to ensure completion of the full range of your tasks using the knowledge, skills and experience you have gained. Support other team members to undertake the full range of administrative/secretarial activities.
• Provide a broad range of administrative support relevant to area, managing calendars and ensuring that urgent matters are actioned and escalated without delay.
• To actively participate in the development of improvements for the service. Incorporate new practices to take account of new technology, demand/capacity tools.
• To have an understanding of the other admin roles within the department and ensure other admin staff are aware of your role. Be supportive towards the other members of the admin team and mentor them when required.

Working for our organisation

We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes. 

We are one of the largest NHS organisations in England, employing more than 12,000 staff. 

We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options. 

Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services. 

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.   

We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients. 

If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.   

Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A