Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 2
- Contract
- 6 months (Fixed term until 31st December 2025)
- Hours
- Part time - 15 hours per week
- Job ref
- 432-HR517-25
- Employer
- East Suffolk and North Essex NHS Foundation Trust
- Employer type
- NHS
- Site
- Colchester Hospital
- Town
- Colchester
- Salary
- £24,465 per annum pro rata
- Salary period
- Yearly
- Closing
- 05/08/2025 23:59
Employer heading
Ward Clerk - Birch Ward
NHS AfC: Band 2
We are one of the largest NHS organisation in England. Our scale provides exciting opportunities for development, innovation, research, education and training.
Talk to us about our range of flexible working opportunities, apprenticeships and staff benefits
Equality Diversity and Inclusion (EDI) is at the heart of all we do; and it forms part of the ESNEFT’s core activities. The Trust operates and relies on everyone treating each other with dignity and respect, to receive equitable and fair treatment in the implementation of Policies, Procedures and in its Practices, to foster positive work relationships, and finally to act with integrity as a professional within ESNEFT as well as a representative of the NHS as a whole. The EDI Agenda reflects the Trust values such as Optimistic, Appreciative and Kind. In line with the NHS Long Term Plan, People Plan, People Promise and a Model Employer intrinsic in the Equality Diversity and Inclusion Agenda, we consistently strive to improve, to take the learning into Action for a better ESNEFT.
If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.
Job overview
Are you empathetic, hard working and able to work under pressure? Do you want to make a real difference to our clinical teams and our patients?
Then why not join us as a Ward Clerk!
We are looking for a highly motivated, dedicated customer focused individual to join our team on the Birch Ward at Colchester Hospital.
You will actively participate as a full member of the team, assisting with the smooth running of the ward by managing the reception and administrative functions in a timely, effective and efficient way alongside Doctors, Nurses and Healthcare Assistants.
This is a fixed term/secondment position until the 31st December 2025
Internal applicants currently employed by ESNEFT will be offered on a secondment basis only.
Main duties of the job
Receiving new patients and accompanying relatives/friends and answering initial questions pending Ward Sister/Nurse-in-Charge being available.
Maintaining Ward Clerk diary and admissions book.
Admitting patients, printing of labels, wristbands and any forms required.
In liaison with appropriate ward staff, assist in arrangements for patients discharges and transfers to other hospitals or wards i.e. booking transport and follow up appointments for outpatients/X- ray etc.
Ensure necessary documentation relating to patient discharge has been completed.
Maintain ward diary information.
Arrange patient appointments
Maintain safe and tidy working environment, update ward notice boards and report maintenance problems to estates.
Maintain confidentiality at all times relating to patient care within the ward area.
Assist the ward sister in undertaking clerical duties/ administration duties Other ad-hoc duties as requested from time to time by Ward Sister/Charge Nurse.
Working for our organisation
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff.
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.
Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A
Detailed job description and main responsibilities
For full details of the responsibilities and duties of this role please see the attached job description.
Person specification
Qualifications
Essential criteria
- Basic standard of education
Desirable criteria
- • Evidence of on-going development as appropriate
Experience
Essential criteria
- Good clerical experience
- Excellent written and verbal communication skills
- Excellent written and verbal communication skills
Desirable criteria
- Previous ward clerk experience
- Knowledge of Medical Records
- Experience of team work
- xperience of Lorenzo
Knowledge
Essential criteria
- Good general computer literacy
- Knowledge and understanding of data protection and confidentiality
Desirable criteria
- Experience of Microsoft applications
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Audrey Nungo
- Job title
- Ward Sister
- Email address
- [email protected]
- Telephone number
- 01206747474
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