Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 2
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 432-HR446-26
- Employer
- East Suffolk and North Essex NHS Foundation Trust
- Employer type
- NHS
- Site
- 659-662 The Crescent
- Town
- Colchester
- Salary
- £25,272 per annum pro rata
- Salary period
- Yearly
- Closing
- 05/07/2026 23:59
- Interview date
- 31/07/2026
Employer heading
Administration Assistant
NHS AfC: Band 2
We are one of the largest NHS organisation in England. Our scale provides exciting opportunities for development, innovation, research, education and training.
Talk to us about our range of flexible working opportunities, apprenticeships and staff benefits
Equality Diversity and Inclusion (EDI) is at the heart of all we do; and it forms part of ESNEFT’s core activities. The Trust operates and relies on everyone treating each other with dignity and respect, to receive equitable and fair treatment in the implementation of Policies, Procedures and in its Practices, to foster positive work relationships, and finally to act with integrity as a professional within ESNEFT as well as a representative of the NHS as a whole. The EDI Agenda reflects the Trust values such as Optimistic, Appreciative and Kind. In line with the NHS Long Term Plan, People Plan, People Promise and a Model Employer intrinsic in the Equality Diversity and Inclusion Agenda, we consistently strive to improve, to take the learning into Action for a better ESNEFT.
If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.
Job overview
We are seeking to recruit an enthusiastic person to join our team as an Administration Assistant
You will need to have an understanding of how North and Mid Essex Equipment Loans support and assist people to maintain their independence and safety in their own home. The service has a key role in supporting provision of end of life care, to those in their own homes, through timely provision of critical equipment.
Each day is varied, often providing rewarding challenges supporting and assisting colleagues and patients and their family.
Main duties of the job
You will process equipment requests from clinical staff working within ESNEFT, North East Essex CCG, NEECS, Mid Essex CCG/Community Services (Provide) and Mid Essex Hospital under the direction of the Assistant Manager or Operational Manager.
You will be expected to return incomplete orders if clinical reasoning is not provided to the prescribing clinician or ward.
You will check data processes to enable funds to budget holders
Working for our organisation
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff.
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.
Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A
Detailed job description and main responsibilities
For full details of the responsibilities and duties of this role please see the attached job description.
Person specification
Qualifications
Essential criteria
- GCSE grade 5/C or equivalent in English and Maths
Desirable criteria
- NVQ level 2 in administration/secretarial or equivalent
- AMSPAR
- Medical terminology
Experience
Essential criteria
- Previous office based administrative work
- Working with members of the public
- Use of Microsoft Office
- Working as part of a team
Desirable criteria
- Previous NHS admin experience
Knowledge
Essential criteria
- Confidentiality and Data Protection
- Customer service
Desirable criteria
- NHS knowledge of relevant work area
Documents to download
Further details / informal visits contact
- Name
- Duncan Higgins
- Job title
- Professional Lead
- Email address
- [email protected]
- Telephone number
- 07823537203
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