Job summary
- Main area
- Management
- Grade
- NHS AfC: Band 8b
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 432-HR591-26
- Employer
- East Suffolk and North Essex NHS Foundation Trust
- Employer type
- NHS
- Site
- Colchester Hospital
- Town
- Colchester
- Salary
- £66,582 - £77,368 per annum
- Salary period
- Yearly
- Closing
- 06/08/2026 12:00
- Interview date
- 13/08/2026
Employer heading
General Manager - Colchester Urgent & Emergency Care
NHS AfC: Band 8b
We are one of the largest NHS organisation in England. Our scale provides exciting opportunities for development, innovation, research, education and training.
Talk to us about our range of flexible working opportunities, apprenticeships and staff benefits
Equality Diversity and Inclusion (EDI) is at the heart of all we do; and it forms part of ESNEFT’s core activities. The Trust operates and relies on everyone treating each other with dignity and respect, to receive equitable and fair treatment in the implementation of Policies, Procedures and in its Practices, to foster positive work relationships, and finally to act with integrity as a professional within ESNEFT as well as a representative of the NHS as a whole. The EDI Agenda reflects the Trust values such as Optimistic, Appreciative and Kind. In line with the NHS Long Term Plan, People Plan, People Promise and a Model Employer intrinsic in the Equality Diversity and Inclusion Agenda, we consistently strive to improve, to take the learning into Action for a better ESNEFT.
If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.
Job overview
Are you an inspirational leader ready to drive excellence in Urgent and Emergency Care?
We have an exceptional opportunity to join the ESNEFT Medicine & Community North East Essex (MACNEE) Division as the General Manager for the Urgent & Emergency Care Clinical Delivery Group (CDG) based at Colchester Hospital.
In this pivotal senior leadership role, you will oversee a comprehensive portfolio including the Colchester Emergency Department (ED), Urgent Treatment Centres (Colchester & Clacton), Harwich Minor Injuries Unit (MIU), Same Day Emergency Care (SDEC), Emergency Assessment Unit (EAU), Acute Frailty services (including the Frailty Assessment Unit), OPAT, and IRAS teams
At ESNEFT we are committed to being a national leader in "front door" care. We have made significant investments in our infrastructure and most importantly, our people. We are looking for a proactive leader with a "can-do" attitude to inspire our teams and drive the delivery of national performance standards, ensuring our Emergency Department remains dedicated to life and limb emergencies while optimising all alternative pathways.
Key Highlights
- Lead a large complex CDG with significant investment and a brand-new Urgent Treatment Centre in Clacton-on-Sea, 24/7 SDEC and an expanding Frailty offer (including a Frailty Assessment Unit).
- Drive the UEC Improvement Plan to enhance 4-hour, 12-hour, and HO45 performance metrics.
- Be at the forefront of system-wide initiatives to improve patient flow and outcomes
Main duties of the job
- Operational Leadership: Ensure the delivery of high-quality, safe, and effective U&EC services, consistently achieving national performance standards (4hr, 12hr, HO45).
- Performance Management: Lead the development, implementation, and review of robust performance management systems to drive continuous improvement across the CDG.
- Strategic Collaboration: Work closely with Site Directors, Divisional Directors, Associate Directors, and Clinical Leads to develop and implement service delivery and improvement plans.
- Financial Oversight: Establish and maintain rigorous financial controls, ensuring the CDG operates within budget and delivers value for money.
- Workforce Management: Provide strong leadership to a large multi-disciplinary team, fostering a positive culture where staff feel valued, supported, and empowered to excel.
- System Working: Foster exceptional working relationships internally across divisions and externally with system partners to ensure seamless patient flow and effective utilisation of all pathways.
Working for our organisation
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff.
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.
Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A
Detailed job description and main responsibilities
On-Call Requirement: You will be required to participate in the Silver Site on-call rota.
For full details of the responsibilities and duties of this role please see the attached job description.
Person specification
Experience
Essential criteria
- Proven experience of working in a management/leadership role
- Experience of managing, leading and motivating a team
- Leading service changes to improve performance
- Leading projects
- Responsible for a budget and budget setting
- Business case development and annual planning, longer term planning
Qualifications
Essential criteria
- Educated to masters level or equivalent experience
- Management/leadership qualification or equivalent experience at post graduate level
- Evidence of continued professional development
- Further relevant training
Desirable criteria
- Project Management Qualification
Knowledge
Essential criteria
- In depth understanding of change management
- Able to use IT systems including Microsoft Office
- Good understanding of the current NHS agenda and healthcare policy
- Knowledge of service improvements/transformation and project management
- Risk management and governance
Desirable criteria
- NHS IT systems
Skills
Essential criteria
- Good analytical and problem solving skills – ability to analyse highly complex data/information and make judgements/draw conclusions – including ability to respond to unexpected demands
- Ability to use developed expert knowledge of services to create innovative solutions for service improvement.
- Strong communication skills both written and verbal – able to provide and receive highly complex, sensitive information and use persuasion, influencing and negotiation with individuals and groups including stakeholders
- Ability to produce clear and concise formal committee reports and business cases
- Ability to embrace, lead and drive change
- Able to work flexibly to meet the demands of the role
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Simba Chandiwana
- Job title
- Associate Director of Operations
- Email address
- [email protected]
- Telephone number
- 07766 901538
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