Job summary
- Main area
- Payroll
- Grade
- NHS AfC: Band 5
- Contract
- 6 months (Fixed Term/Secondment)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 432-HR139-25
- Employer
- East Suffolk and North Essex NHS Foundation Trust
- Employer type
- NHS
- Site
- 659 The Crescent
- Town
- Colchester
- Salary
- £29,970 - £36,483 per annum
- Salary period
- Yearly
- Closing
- 12/05/2025 23:59
Employer heading

Payroll Officer
NHS AfC: Band 5
We are one of the largest NHS organisation in England. Our scale provides exciting opportunities for development, innovation, research, education and training.
Talk to us about our range of flexible working opportunities, apprenticeships and staff benefits
Equality Diversity and Inclusion (EDI) is at the heart of all we do; and it forms part of the ESNEFT’s core activities. The Trust operates and relies on everyone treating each other with dignity and respect, to receive equitable and fair treatment in the implementation of Policies, Procedures and in its Practices, to foster positive work relationships, and finally to act with integrity as a professional within ESNEFT as well as a representative of the NHS as a whole. The EDI Agenda reflects the Trust values such as Optimistic, Appreciative and Kind. In line with the NHS Long Term Plan, People Plan, People Promise and a Model Employer intrinsic in the Equality Diversity and Inclusion Agenda, we consistently strive to improve, to take the learning into Action for a better ESNEFT.
If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.
Job overview
Are you someone who enjoys working as part of a progressive and proactive team? Do you consistently deliver great customer service and attention to detail?
Our Payroll and Pension Team is going through an exciting time of change as we increase our service provision. Due to this expansion, we are looking to recruit two Payroll Officers to join the team.
Spanning ESNEFTs two acute sites, community sites and services, you will play a crucial role in providing a full end-to-end payroll service aligning to our commitment to “do it once, do it right”.
You will bring a motivated, approachable, enthusiastic and proactive attitude and will be instrumental in delivering a consistent, supportive and trusted service at all times to our valued employees.
We welcome applications from individuals wanting flexible and/or hybrid working; there is, however, a requirement that the successful candidates will work a minimum of 2 days on-site.
Previous applicants need not re-apply
Main duties of the job
- Be an active participant in the departments bitesize training sessions provided to managers and employees across the Trust.
- Work independently, with a high level of autonomy, initiative and freedom to act.
- Maintain accurate payroll records for all employees
- Manage, prioritise, plan and organise own time using extensive knowledge, skills and experience
- Routinely investigate a variety of issues, propose and implement solutions
- Actively support employees with pay related queries including parental leave pay, overpayments and underpayments
- Working closely with payroll and pension colleagues and wider finance colleagues to deliver a high standard of service at all times
Working for our organisation
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.
We are the largest NHS organisation in East Anglia, employing more than 12,000 staff.
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.
Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A
Detailed job description and main responsibilities
For full details of the responsibilities and duties of this role please see the attached job description.
Person specification
Qualifications
Essential criteria
- GCSE grade 5/C or equivalent in English and Maths
- Relevant experience to degree level
- NVQ level 3 in administration/secretarial or equivalent
Desirable criteria
- Degree in Business Studies
Experience
Essential criteria
- Previous administrative role
- Working collaboratively as part of a team
- Advanced IT Systems including - Microsoft Office
- Experience of communicating with a range of people both within and external to the organisation
- Experience of dealing with non-routine administrative matters
- Experience working with in a large Payroll Team
- ESR experience
Desirable criteria
- NHS Payroll experience
- Selenity/Electronic Expenses experience
- Experience within relevant work area
- Experience of working with members of the public
- Supervision/co-ordination of other team members
- Project management
- Working autonomously
Knowledge and Skills
Essential criteria
- Confidentiality and Data Protection
- Customer service
- NHS
- Knowledge of relevant work area and specialist terminology
Desirable criteria
- Project Management
Documents to download
Further details / informal visits contact
- Name
- Holly Warner
- Job title
- Payroll Manager
- Email address
- [email protected]
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