Neidio i'r prif gynnwys
Arhoswch, yn llwytho

Crynodeb o'r swydd

Prif leoliad
Bank
Gradd
Local Grades
Contract
Banc
Oriau
Gweithio hyblyg - Sessional Worker Contract
Cyfeirnod y swydd
828-Providebank405
Cyflogwr
Provide CIC
Math o gyflogwr
NHS
Gwefan
900 The Crescent
Tref
Colchester
Cyflog
£15.13 per hour
Yn cau
11/11/2026 17:00

Teitl cyflogwr

Provide CIC logo

Controller Responder (bank)

Local Grades

Trosolwg o'r swydd

We are looking for sessional workers to join Workforce Solutions as Controller Responders.

CareCall247 is a 24/7 personal alarm monitoring and emergency response, helping people stay safe and independent at home.

The post-holders will provide an urgent telephone response service to all customers, ensuring compliance with the Telecare Service Association guidelines. 

Prif ddyletswyddau'r swydd

Main duties of the job include but are not limited to:

  • To monitor and answer calls on call handling platform inline with TSA guidelines.
  • To complete onward referrals, in consultation with the customer to relevant health and social care service
  • Ensure a high level of inputting into the call answering system and Service user records are maintained accurately
  • To manage referrals to the Carecall247 service.

Gweithio i'n sefydliad

The Workforce Solutions leaflet is attached to this vacancy, for more information about being a Sessional Worker at Provide. 

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

The job description is attached for full duties and responsibilities. 

Manyleb y person

Experience

Meini prawf hanfodol
  • Experience working with the public
  • Excellent communication skills
  • Excellent telephone skills
Meini prawf dymunol
  • Knowledge of Health & Safety regulations
  • Knowledge of Telecare

Circumstances

Meini prawf dymunol
  • Driving licence with access to a vehicle for work

Bathodynnau ardystio / achredu cyflogwyr

Positive about disabled peopleAge positiveMINTDisability confident employerEssex Family Friendly EmployersCare Leaver CovenantArmed Forces CovenantQNI

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Workforce Solutions
Teitl y swydd
Workforce Solutions
Cyfeiriad ebost
[email protected]
Rhif ffôn
0300 303 2692
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg