Job summary
- Main area
- Training
- Grade
- n/a
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 828-PROVIDE3487
- Employer
- Provide CIC
- Employer type
- NHS
- Site
- Greenford
- Town
- Greenford
- Salary
- £40,000 - £42,000 pa
- Salary period
- Yearly
- Closing
- 30/12/2025 23:59
Employer heading
Learning Facilitator
n/a
Job overview
The Learning Facilitator will be responsible for designing, delivering, and evaluating learning and development initiatives across the organisation, with a focus on improving service delivery, compliance, and staff capability in the provision of community health care equipment. This includes training for operational staff, clinical advisors, customer service teams, and delivery technicians.
Main duties of the job
Conduct training needs analyses across departments and develop targeted learning plans.
Design and deliver engaging training sessions (face-to-face, virtual, and e-learning) on topics such as equipment handling, infection control, safeguarding, customer service, and Health and Safety.
Collaborate with subject matter experts to ensure training content is accurate, relevant, and compliant with industry standards.
Monitor and evaluate the effectiveness of training programmes using feedback, performance data, and KPIs.
Support managers in coaching and developing their teams.
Maintain training records and ensure compliance with regulatory and contractual requirements.
Lead on induction programmes for new starters.
Working for our organisation
Provide is a Community Interest Company (social enterprise). We deliver a broad range of health and social care services in the community, and are committed to making sure that they are safe, responsive and of high quality. Provide is owned by its employees and has primarily social objectives. Any profits we make are reinvested into the local community or back into delivering services.
We work from a variety of community settings, such as community hospitals, community clinics, schools, nursing homes and primary care settings, as well as within people’s homes to provide more than 40 services to children, families and adults across Essex, Dorset, East Anglia and the North of England.
A highly respected, award winning health and social care provider. We expect our staff to demonstrate and uphold our values at all times:
Vision: Transforming Lives
Values: Care, Innovation and Compassion
Mission: An ambitious, employee owned social enterprise, growing in size and influence. We transform lives by treating, caring and educating people.
Provide is an equal opportunity employer committed to building a team that represents a variety of backgrounds, perspectives and skills, proud to have LGBT+, Ethnic Minority and Men’s Networks.
We welcome applicants from underrepresented groups. If you have the skills and experience for the job, please apply regardless of your background.
Detailed job description and main responsibilities
For full details of the job description and person specification please review the attached document.
Person specification
Qualifications
Essential criteria
- PTLLS/Award in Education & Training Level 4 or equivalent
Desirable criteria
- Emergency First Aid Trainer
- Manual Handling Instructor
- Maybo Positive Management of Behavior Instructor
Experience
Essential criteria
- Experience working in the Community Health Equipment sector
- Experience working in a warehouse environment
- Experience in delivering training both virtually and class based
- Good IT skills
Desirable criteria
- 2 years experience as a trainer
- Experience working with health or social care environments
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Carol Corstin
- Job title
- Learning Manager
- Email address
- [email protected]
- Telephone number
- 07580913688
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