Job overview

At PAHT, we work with our service users to offer personalised care grounded in kindness and compassion.  We are passionate about ensuring women and families have a positive experience each and every time they attend maternity services. The primary aim of the Triage and Day Assessment Unit (DAU) manager is to ensure that a high-quality service is provided to women, people and their families. 

You will provide compassionate and effective leadership, clinical expertise, and positive role modelling to your team, empowering them to be innovative. The environment you create will facilitate excellent standards of safe, personalised and evidence-based care in partnership with the multi-disciplinary team. 

Main duties of the job

You will be responsible for the operational management of clinical service delivery at ward level for maternity triage and DAU and have responsibility for the effective and efficient operational management of the service within allocated resources.

You will organise others in their actions and set priorities, objectives and goals within their sphere of responsibility. This includes performance management of both the activity and members of the Maternity Triage and DAU team.  You will be accountable for the quality, delivery and monitoring of robust infection control measures, midwifery standards and women’s experience indicators within all areas of the service

Working for our organisation

Our Organisation

The Princess Alexandra Hospital NHS Trust (PAHT) provides a full range of general acute, outpatient and diagnostic services at The Princess Alexandra Hospital in Harlow, the Herts and Essex Hospital in Bishop’s Stortford, and St Margaret’s Hospital in Epping.

We employ 3,500 staff and serve a local population of around 350,000 people living in west Essex and east Hertfordshire, centred on the M11 corridor and the towns of Harlow, Bishop’s Stortford and Epping. Our extended catchment area incorporates a population of up to 500,000 and includes the areas of Hoddesdon, Cheshunt and Broxbourne in Hertfordshire.

Our Values

The Princess Alexandra Promise to our patients as identified by our 3 values which will contribute to improving our patient experiences:

Patient at heart – Always holding the patient and their wellbeing at the centre of our thoughts and efforts

Everyday excellence – Sharing and celebrating our successes, being honest when we get it wrong, giving us the ability to learn from both

Creative collaboration – Knowing strength comes from diversity, we combine our experiences, skills and talents, working together to find new and better ways to care

The Trust believes in investing in all our staff and rewarding high standards of care whilst building for excellence and in return we expect our staff to uphold the Trust values to the highest level.