Job summary
- Main area
- Administration
- Grade
- NHS AfC: Band 4
- Contract
- Permanent
- Hours
- Part time - 24 hours per week
- Job ref
- 432-HR709-26
- Employer
- East Suffolk and North Essex NHS Foundation Trust
- Employer type
- NHS
- Site
- Ipswich Hospital
- Town
- Ipswich
- Salary
- £28,392 - £31,157 pro rata per annum
- Salary period
- Yearly
- Closing
- 28/08/2026 23:59
- Interview date
- 02/09/2026
Employer heading
National Major Trauma Registry Administrator
NHS AfC: Band 4
We are one of the largest NHS organisation in England. Our scale provides exciting opportunities for development, innovation, research, education and training.
Talk to us about our range of flexible working opportunities, apprenticeships and staff benefits
Equality Diversity and Inclusion (EDI) is at the heart of all we do; and it forms part of ESNEFT’s core activities. The Trust operates and relies on everyone treating each other with dignity and respect, to receive equitable and fair treatment in the implementation of Policies, Procedures and in its Practices, to foster positive work relationships, and finally to act with integrity as a professional within ESNEFT as well as a representative of the NHS as a whole. The EDI Agenda reflects the Trust values such as Optimistic, Appreciative and Kind. In line with the NHS Long Term Plan, People Plan, People Promise and a Model Employer intrinsic in the Equality Diversity and Inclusion Agenda, we consistently strive to improve, to take the learning into Action for a better ESNEFT.
If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.
Job overview
The National Major Trauma Registry (NMTR), formerly known as TARN, has worked in partnership with NHS Trusts across England and Wales for over 20 years to improve trauma care and emergency healthcare systems. Through the collection and analysis of data from more than 250,000 injured patients, the registry provides a robust evidence base for clinical audit, service evaluation, and continuous improvement in trauma care. NMTR also produces regular comparative performance reports for participating hospitals, helping to drive improvements in patient outcomes.
You should be highly organised and detail-oriented in the ability to submit major trauma data to the NMTR.
You should possess excellent attention to detail, strong IT and data management skills, and the ability to work effectively to deadlines and performance targets while demonstrating our Trust values. Previous experience or knowledge of Emergency Departments, trauma services, or clinical data collection would be advantageous, although full training and support will be provided.
Proposed Interview date: 2nd September 2026
Main duties of the job
You will play an active role in clinical audit projects within the Emergency Department, contributing to service development and the delivery of high-quality patient care.
You will manage data through the NMTR electronic reporting system, ensuring high standards of data quality and compliance.
You will be responsible for the timely, accurate, and reliable collection and submission of patient data, including patients admitted to the Trust and those transferred to other organisations for ongoing trauma care.
Working for our organisation
We are ESNEFT and we provide hospital and community health services to almost one million people across east Suffolk and north Essex. Our dedicated staff deliver care from acute hospitals in Colchester and Ipswich, community hospitals, surgeries, community clinics and in patients’ own homes.
We are one of the largest NHS organisations in England, employing more than 12,000 staff.
We pride ourselves on supporting our staff. We offer a wide range of training and development opportunities, as well as flexible working options.
Along with supporting you to achieve your career goals we offer a generous pension scheme, unsocial hours payments (where applicable), 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a variety of services.
Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which cause time delays for our staff and patients.
We are investing in our commitment to Time Matters with a partnership with leading electronic patient record (EPR) supplier Epic. This digital transformation will bring what’s widely regarded as the world’s best EPR system to ESNEFT, transforming life in hospital for staff and patients.
If you are passionate about patient care and want to develop your skills and knowledge, then we want to hear from you.
Find out about living and working here - www.youtube.com/watch?v=GkPu7HphU8A
Detailed job description and main responsibilities
For full details of the responsibilities and duties of this role please see the attached job description.
Person specification
Experience
Essential criteria
- Previous experience in an administrative role.
- Experience of working collaboratively as part of a team to achieve shared objectives.
- Advanced IT skills, including proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint).
- Experience of communicating effectively with a wide range of people, both within and external to the organisation.
- Experience of dealing with non-routine administrative matters, using initiative and judgement to resolve issues appropriately.
Desirable criteria
- Experience of working within an NHS or healthcare environment.
- Experience of maintaining accurate records and managing confidential information.
- Experience of organising meetings, diaries, and coordinating competing priorities.
Qualifications
Essential criteria
- • GCSE grade 5/C or equivalent in English and Maths
- NVQ Level 3 in Administration, Business Administration, Secretarial Studies, or equivalent qualification, or equivalent demonstrable experience in an administrative role.
Knowledge
Essential criteria
- Knowledge of confidentiality and data protection requirements.
- Knowledge of customer service principles.
- Knowledge of NHS systems and processes.
- Knowledge of the relevant work area and specialist terminology.
Desirable criteria
- Knowledge of NHS systems and processes.
Skills
Essential criteria
- Advanced keyboard skills
- Excellent communication skills(written and verbal) to deal with complex or sensitive information
- Ability to work well in a team
- Good attention to detail and accuracy
- Able to plan and prioritise effectively and work within defined deadlines
- Ability to work flexibly to meet the demands of the service
- Ability to deal appropriately with · Able to manage unpredictable workload, and interruptions sensitive and confidential information
- Able to demonstrate a commitment to Trust Value
Desirable criteria
- Able to manage unpredictable workload, and interruptions
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Isabelle Plowman
- Job title
- Assistant General Manager Urgent & Emergency Care
- Email address
- [email protected]
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