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Prif leoliad
Dementia Specialist Support Worker
Gradd
NHS AfC: Band 3
Contract
Parhaol
Oriau
Rhan-amser - 30 awr yr wythnos
Cyfeirnod y swydd
432-HR556-25
Cyflogwr
East Suffolk and North Essex NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Colchester General Hospital
Tref
Colchester
Cyflog
£24,937 - £26,598 per annum, pro rata
Cyfnod cyflog
Yn flynyddol
Yn cau
17/08/2025 23:59

Teitl cyflogwr

East Suffolk and North Essex NHS Foundation Trust logo

Dementia Specialist Support Worker

NHS AfC: Band 3

We are one of the largest NHS organisation in England. Our scale provides exciting opportunities for development, innovation, research, education and training.

Talk to us about our range of flexible working opportunities, apprenticeships and staff benefits

Equality Diversity and Inclusion (EDI) is at the heart of all we do; and it forms part of the ESNEFT’s core activities. The Trust operates and relies on everyone treating each other with dignity and respect, to receive equitable and fair treatment in the implementation of Policies, Procedures and in its Practices, to foster positive work relationships, and finally to act with integrity as a professional within ESNEFT as well as a representative of the NHS as a whole.  The EDI Agenda reflects the Trust values such as Optimistic, Appreciative and Kind. In line with the NHS Long Term Plan, People Plan, People Promise and a Model Employer intrinsic in the Equality Diversity and Inclusion Agenda, we consistently strive to improve, to take the learning into Action for a better ESNEFT.

If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.

 

Trosolwg o'r swydd

We are pleased to be able to offer an opportunity for you  to build upon your experience of supporting people who have a diagnosis of Dementia.

A vacancy has arisen for a Dementia Specialist Support Worker based within the safeguarding and complex health team at Colchester Hospital.

You will be supported by and work alongside our Dementia Nurse specialist and will be expected to have direct patient contact in order to support understanding of activity and interventions which help patients during their time in hospital.

You will support the sharing of planned care interventions to help inpatient teams enable consistency of care. There will be some expectation that you will undertake short periods of enhanced one to one observations where these are required as a means of understanding if the strategies identified to reduce risk are help and will support work being undertaken to evaluate the service that is provided.

This will include data collection as part of an audit programme and involvement in understanding patient and carer experience.

The Dementia specialist support worker will also work with carers and families to signpost for further support, encourage feedback and enable information sharing which will be helpful for the patients’ care.

Prif ddyletswyddau'r swydd

  • To assist the Registered Clinicians to care for the patient who has a diagnosis of dementia to ensure their physical, psychological, social  and spiritual needs are met
  • To ensure that all communication and care provision maintains the dignity and respect of all patients and their carers/relatives. In particular a compassionate approach to working with carers of people who have a diagnosis of Dementia.
  • To communicate effectively with patients, carers, visitors and other staff members at all times. Specifically, effective communication in relation to formulated care plans to support consistency in approaches to care and contact with families and carers to support and signpost to external services.
  • To assist the wider MDT with clinical procedures, acting as a chaperone if necessary. This will involve reviewing use of assessment tools as identified within care plans and feeding back to the Dementia Specialist as required to assess outcomes.
  • To be responsible for the quality of data recorded. The data should be accurate, legible (if hand written), recorded in a timely manner, kept up to date and appropriately filed.       
  • Deal with external and internal queries. This may include providing complex or sensitive non clinical information or advice to patients or relatives.
  • Use initiative to deal with routine and some non-routine problems that may arise, and only exceptionally refer more complex issues to the appropriate person.

Gweithio i'n sefydliad

One of the largest Trusts in East Anglia, East Suffolk and North Essex NHS Foundation Trust (ESNEFT) provide hospital and community health services to people living across a wide geographical area. We deliver care from two main hospitals in Colchester and Ipswich, six community hospitals and in patients’ own homes. You will be joining a team of over 11,000 amazing colleagues providing care to 800,000 residents. 

Along with supporting you to achieve your career goals we offer a generous pension scheme, 27 days annual leave on commencement (pro rata) and access to a range of NHS discounts. Our Staff Health and Wellbeing programme offer a range of services including mental health support. We offer a range of flexible working opportunities.  

Our philosophy is that Time Matters to everyone. Across the Trust, we concentrate on improving the things we do and removing those which do not work or cause time delays for our staff and patients.  

To support our employees to achieve their career aspirations you may be eligible to obtain a qualification via an apprenticeship. All successful applicants will be required to undertake a skills review to facilitate this. For full details please see the attached Apprenticeship Handbook 

If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you. 

Find out about living and working with us - https://www.youtube.com/watch?v=GkPu7HphU8A 

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

  • To assist the Registered Clinicians to care for the patient to ensure their physical, psychological, social and spiritual needs are met
  • To perform and accurately record clinical observations as required and report changes to the Registered Clinician immediately
  • To be responsible for ensuring own infection control practice is in line with Trust Infection Control policies, including approved hand-washing technique.
  • To challenge those not following recognise infection control procedures when witnessed.
  • To ensure that all communication and care provision maintains the dignity and respect of all patients and their carers/relatives
  • To communicate effectively with patients, carers, visitors and other staff members at all times
  • To promote high standards of hygiene, cleanliness and safety within the ward/department environment
  • To answer the telephone appropriately and refer callers onto the appropriate member of staff as necessary
  • To assist the wider MDT with clinical procedures, acting as a chaperone if necessary
  • To accurately complete documentation e.g. fluid, food and observation charts & report as required
  • To report any clinical incidences to the Registered Clinician immediately &complete incident form as appropriate
  • To be responsible for the quality of data recorded. The data should be accurate, legible (if hand written), recorded in a timely manner, kept up to date and appropriately filed.
  • Deal with external and internal queries. This may include providing complex or sensitive non clinical information or advice to patients or relatives.
  • Pass on messages as appropriate to the relevant person in a timely way.
  • Use initiative to deal with routine and some non-routine problems that may arise, and only exceptionally refer more complex issues to the appropriate person.
  • Responsible for the maintenance of accurate data on hospital systems as appropriate.
  • Give guidance, support and empathetic approach to any complaints or concerns raised  and liaise with the relevant manager
  • To actively participate in the development of improvements for the service.  Incorporate new practices to
  • Work to standing operating procedures and departmental guidelines. 
  • Ensure any information is accurate and up to date before sharing internally or externally
  • Support the team in gathering any data for audit research purposes.

For full details of the responsibilities and duties of this role please see the attached job description

Manyleb y person

Qualifications

Meini prawf hanfodol
  • Care certificate achieved
  • Evidence of completed competencies as part of a professional portfolio
  • NVQ level 3 or equivalent
Meini prawf dymunol
  • Evidence of functional skills or willingness to undertake
  • Willingness to undertake further study
  • Evidence of Dementia specific training undertaken

Experience

Meini prawf hanfodol
  • Previous experience in an health setting
  • Experience of working with people with a diagnosis of Dementia
Meini prawf dymunol
  • Experience within an acute setting

Knowledge and Skills

Meini prawf hanfodol
  • Awareness of the physical, mental, emotional impact of Dementia for patients and their carers/families
  • Awareness and experience of undertaking care interventions which specifically focus on supporting the needs of people with Dementia
  • Awareness of physical, psychological and spiritual needs of patients relatives and carers.
  • Awareness of the nature of the carers role in assisting patients to fulfil basic human needs
  • Knowledge of clinical procedures and observations
  • Excellent communication skills
Meini prawf dymunol
  • Ability to support junior staff members

Bathodynnau ardystio / achredu cyflogwyr

No smoking policyMenopause Friendly EmployerPositive about disabled peopleAge positiveArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.NHS Pastoral CareDisability confident committedStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.Step into healthHappy to Talk Flexible Working

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

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Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Tara Brown
Teitl y swydd
Senior Lead for Safeguarding
Cyfeiriad ebost
[email protected]
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg