Job vacancy: Clerical Officer, East Suffolk and North Essex NHS Foundation Trust, Ipswich

Job summary

Main area

Radiology

Grade

NHS AfC: Band 2

Contract

7 months (Fixed term / Secondment until 31st March 2026)

Hours

Full time
Part time

Job ref

432-HR583-25

Employer: East Suffolk and North Essex NHS Foundation Trust
Employer type: NHS
Site: Ipswich Hospital
Town: Ipswich
Salary: £24,465 per annum pro rata
Salary period: Yearly
Closing: 17/08/2025 23:59

Clerical Officer

NHS AfC: Band 2

We are one of the largest NHS organisation in England. Our scale provides exciting opportunities for development, innovation, research, education and training.

Talk to us about our range of flexible working opportunities, apprenticeships and staff benefits

Equality Diversity and Inclusion (EDI) is at the heart of all we do; and it forms part of the ESNEFT’s core activities. The Trust operates and relies on everyone treating each other with dignity and respect, to receive equitable and fair treatment in the implementation of Policies, Procedures and in its Practices, to foster positive work relationships, and finally to act with integrity as a professional within ESNEFT as well as a representative of the NHS as a whole. The EDI Agenda reflects the Trust values such as Optimistic, Appreciative and Kind. In line with the NHS Long Term Plan, People Plan, People Promise and a Model Employer intrinsic in the Equality Diversity and Inclusion Agenda, we consistently strive to improve, to take the learning into Action for a better ESNEFT.

If you are passionate about patient care and want to develop your skills and knowledge then we are keen to hear from you.

Detailed job description and main responsibilities

For full details of the responsibilities and duties of this role please see the attached job description.

Person specification

Qualifications

Essential criteria

GCSE grade 5/C or equivalent in English and Maths

Desirable criteria

NVQ2 in Customer Care
ECDL or equivalent

Experience

Essential criteria

Previous experience in an office environment
Proven experience working on a reception, booking appointments, waiting list targets.
Competent keyboard skills to maintain a high quality, accurate and efficient service (keyboard/data entry)
Experience of working with the general public

Desirable criteria

Previous experience of working in NHS, Radiology or healthcare environment.
Knowledge of RTT 18 week pathways, 28 Day Faster Diagnostics

Please note that where response levels are exceptional we may close the post before the specified date, therefore early application is recommended.

Please make sure that you read the Job Description and Person Specification attached and that your statement in support reflects this as your application will be judged against these criteria.

Secondment - if you are interested in undertaking a role on a secondment basis, please ensure that you have discussed this with your current line manager prior to submitting your application. Please note if you are already an employee of ESNEFT fixed term roles will only be offered on a secondment basis.

When providing reference details please provide email addresses so references can be sought promptly to cover the last 3 years of employment.

Successful candidates may be charged for their DBS check. Please ensure you read the information found in the attached DBS Information document

The Trust is committed to its staff and their development and to equal opportunities and diversity. Applications are welcomed from all sections of the community.

Whilst we welcome applications from all and your application will be considered on individual merit, if you are offered a position and require a Skilled Worker Certificate of Sponsorship we may not be able to process your application to the final stage due Home Office eligibility.

In submitting an application form, you authorise East Suffolk and North Essex NHS Foundation Trust to confirm any previous NHS service details via the Inter Authority Transfer (IAT) process should you be appointed to the post.

We would like to take this opportunity to thank you for your interest in East Suffolk and North Essex NHS Foundation Trust; we look forward to receiving your application for employment.

Mindful employer. Being positive about mental health.

Stonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name: Deborah Page
Job title: Operational Co-ordinator
Email address: [email protected]
Telephone number: 07384 877173

If you have problems applying, contact

Address: Colchester General Hospital
Telephone: 07789651269

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Job summary

Employer heading

Clerical Officer

NHS AfC: Band 2

Job overview

Main duties of the job

Working for our organisation

Detailed job description and main responsibilities

Person specification

Qualifications

Essential criteria

Desirable criteria

Experience

Essential criteria

Desirable criteria

Employer certification / accreditation badges

Applicant requirements

Documents to download

Further details / informal visits contact

If you have problems applying, contact

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