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Job summary

Main area
Admin
Grade
Band 3
Contract
Permanent: Monday-Friday 9.00-14.00
Hours
Part time - 25 hours per week (Monday-Friday 9.00-14.00)
Job ref
364-A-9429-B
Employer
Essex Partnership University NHS Foundation Trust
Employer type
NHS
Site
Rochford Hospital
Town
Rochford
Salary
£24,937 - £26,598 per annum pro rata
Salary period
Yearly
Closing
19/01/2026 23:59

Employer heading

Essex Partnership University NHS Foundation Trust logo

Administration Assistant

Band 3

Our Trust cares for more than 100,000 patients at any one time across our community health, mental health and learning disability services across Essex and parts of Bedfordshire and Suffolk. 

We want you to be part of our journey of transformation, where our patients and their families are at the heart of everything we do and to achieve our vision to be the leading health and wellbeing service in the provision of mental health and community care.

You’ll be part of a Trust where you will be supported to be your authentic self and be the best you can be, where we will help you to grow, develop and thrive. 

The Trust is recognised by the University of Essex and is a top provider of apprenticeships for people looking to be an assistant practitioner, senior health care support worker (CAP). Our trailblazing CAP apprenticeship won a national HSJ Award.

We are also recognised as a Veteran Aware Trust and holder of gold accreditation from the Ministry of Defence Employment Recognition Scheme. Our services are highlighted as an exemplar of good practice, producing the best care for more than 3.500 armed forces veterans in the past seven years. 

We have been shortlisted and won national awards. We are an inclusive organisation and Level 3 Disability Confident Leader Trust.

We are constantly innovating and looking for new ways to deliver care, such as using technology to enhance patient care and working with partners to launch new services such as the Basildon Mental Health Urgent Care Department, virtual hospitals and falls response cars.  

Join us and you’ll do the best work of your life – and make a difference to other people’s lives. What we do together, matters.

Job overview

Essex Partnership University NHS Foundation Trust (EPUT) is looking for a Part Time Administration Assistant, to work Monday - Friday, 9.00 - 14.00 at both Rochford Hospital & Brockfield House, Runwell.

The post holder must be flexible able to work on their own initiative and a part of a team. The role will involve frontline tasks, including telephone enquiries, cash handling and reconciling accounts, face to face with patients and clinical staff, travelling to different trust sites, assisting the team where needed. There will be other general administrative tasks involved to support the clinical staff.

We will offer you support, supervision, training and the opportunity for personal development.

Main duties of the job

We are looking for experienced candidates with an excellent level of administration, interpersonal and organisational skills. You will also need to be computer literate with experience of Microsoft Word, Excel and Outlook.  You will be given full training on the various systems that we use.

We are looking for someone with a positive and compassionate approach to supporting patient care. The role will include telephone calls from clients and due to the nature of the services we carry out administrative support for these can sometimes be distressing.

Successful candidates will be expected to work in the organisation, providing services in a professional, efficient, friendly and polite manner.

You must be able to build effective working relationships, be approachable and accessible with a flexible approach to work. This is an excellent career development opportunity for a self-motivated and enthusiastic individual who wishes to pursue an administrative career in the NHS.

Working for our organisation

Valuing you. Recognising your dedication. At EPUT, we look after you. 

 

  • Receive supervision and support to help you fulfil your potential.
  • Join an inclusive EPUT community and connect with others through engagement events and equality or champion networks.
  • If you need help, we provide mental health and wellbeing services, occupational health advice and counselling.
  • We run recognition awards to recognise staff's hard work and dedication.

 

Benefits

  • 27 days holiday, plus bank holidays, rising to 33 days after 10 years’ service.
  • Excellent pension of up to14.5% of your pensionable pay.
  • Staff discounts include Blue Light Card, NHS discount offers, and staff benefits.
  • £8K relocation package if you move to Essex to join us
  • Season ticket loans are interest-free to cover the cost of travelling to and from work via tram, rail, or bus.

 

Work that wraps around your needs

  • Work bank: You can use the opportunity to supplement your income and develop your skills by working bank shifts.
  • Flexible working: available from day one for most roles.
  • Job share: Applications for job shares are welcomed.

 

Detailed job description and main responsibilities

Please see attached the documents for detailed job description and comprehensive  person specification.

 

Person specification

Education and Qualifications

Essential criteria
  • Good standard of general education
  • IT Skills and relevant microsoft packages

Job related experience

Essential criteria
  • General administration experience
  • Ability to communicate both verbally and in writing
Desirable criteria
  • Previous experience of working for the NHS in a clerical role

Knowledge

Essential criteria
  • Ability to assist both patients and colleagues with queries
  • Methodical and organised approach to work

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyMenopause Friendly EmployerPositive about disabled peopleAge positiveDisability confident leaderImproving working livesArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.Essex Family Friendly Employers

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Remi Pomphrett
Job title
Admin Hub Lead
Email address
[email protected]
Telephone number
07581064118
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