Job overview

Step into a key administrative role at the heart of our Oncology Department, where your work will directly contribute to delivering exceptional patient care. As the central point of coordination, you will provide a high‑quality, efficient administrative service that keeps the department running smoothly and supports both patients and clinical teams.

You will work closely with a wide range of professionals, liaising confidently with the multi‑disciplinary team, internal departments and external agencies to ensure seamless communication and continuity of care. Your organisation, attention to detail and proactive approach will help us maintain the highest standards of service, ensuring every patient has a positive and well‑supported experience from start to finish.

***Please note we are unable to sponsor this post***

Main duties of the job

Join our busy, high‑performing administrative team and play a vital role in keeping our clinical services running smoothly and efficiently. You’ll independently prioritise your workload, ensuring tasks are completed within agreed timescales while responding promptly and professionally to both telephone and face‑to‑face enquiries. As the first point of contact for many patients and clinicians, your communication skills will help create a seamless and supportive experience for everyone you assist.

You will manage a wide range of administrative responsibilities, including handling correspondence in a timely manner and maintaining accurate, up‑to‑date Electronic Patient Records in line with Trust policies. You’ll work confidently with the DIT3 system to check and print letters, as well as scan and process confidential information with the highest level of accuracy and discretion.

Strong, effective communication is central to this role, and you’ll liaise daily with consultants, GPs, patients and wider clinical teams to make sure information is shared quickly and clearly. With your attention to detail and commitment to high standards, you will help ensure the smooth and efficient delivery of patient services.

Working for our organisation

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.