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• Provide day-to-day leadership and management of the Community Team in partnership with the FHCT Matron and Band 6 Sisters/Charge Nurses, including oversight of students and volunteers.
• Ensure safe and effective staffing through workforce planning, rota management, and clear allocation of workload and priorities.
• Manage annual leave and unplanned absences to maintain safe staffing levels and continuity of service delivery.
• Lead recruitment, onboarding, and probation processes, ensuring new employees are supported and all probation requirements are completed in line with organisational policy.
• Ensure all employees receive regular one-to-one supervision and annual appraisal, with clear objectives and development plans in place.
• Provide clinical leadership and oversight of the FHCT and HRAS caseload, supporting complex decision-making, contributing to MDT discussions, and acting as nurse in charge when required to ensure care is safe, effective, and responsive.
• Use feedback from employees, patients, and colleagues to inform continuous improvement in personal and team performance.
• Promote and embed safeguarding practices, ensuring risks to children and adults at risk are identified, managed, and escalated appropriately.
• Promote person-centred care that upholds dignity, respect, and independence for all patients.
• Manage employee’s performance, capability, and conduct in line with organisational policy and the ACAS Code of Practice, ensuring fair, consistent, and well-documented processes.
• Foster a culture where employees feel able to raise concerns, ensuring these are addressed constructively with a focus on learning and improvement.
• Monitor and ensure compliance with mandatory training and organisational policies across the team.
• Promote equality, diversity, and inclusion, ensuring a culture free from discrimination in line with the Equality Act 2010.
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• Provide clinical oversight of the community team, ensuring high-quality, patient-centred care that is responsive
• to individual needs and aligned with organisational policies, procedures, and professional standards.
• Ensure patients receive holistic assessment, with appropriate care planning, implementation, and evaluation undertaken by the team in accordance with best practice and regulatory requirements.
• Provide specialist advice and leadership in symptom management and end-of-life care, supporting employees with complex clinical decision-making.
• Promote a supportive and inclusive care culture that prioritises psychological safety, encourages learning, and involves patients, families, and carers in care decisions wherever appropriate.
• Maintain patient confidentiality and ensure all information is handled in accordance with data protection and organisational policies.
• Work collaboratively with multidisciplinary teams and external professionals across primary and secondary care settings to ensure coordinated and effective care delivery.
• Ensure safe and effective medicines management in line with organisational policy and professional accountability standards.
• Act as an advocate for patients and families, ensuring their needs, preferences, and dignity are always upheld, including during end-of-life care and bereavement support.
• Support the development of employees and students through supervision, teaching, and participation in clinical education activities.
• Ensure safe moving and handling practices are followed, including the appropriate use of equipment and adherence to relevant policies and procedures.
• Comply with infection prevention and control requirements, including the appropriate use of personal protective equipment, and work safely in environments where there may be exposure to hazardous substances.
• Contribute to the effective delivery of community hospice services through collaborative team working.
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• Communicate decisions clearly and effectively to employees, patients, families, and colleagues, including volunteers, ensuring understanding and appropriate action.
• Develop and oversee effective rota systems that support safe service delivery, considering workforce capacity, fatigue, and service demand.
• Ensure appropriate delegation and oversight of employees’ supervision processes, maintaining accountability for completion and follow-up of agreed actions.
• Promote a proactive and solution-focused approach to service delivery, supporting employees to identify and resolve issues constructively.
• Ensure compliance with organisational policies, procedures, and health and safety requirements.
• Lead and contribute to team meetings, ensuring effective communication, shared learning, and engagement across the service.
• Lead investigations into incidents as required, ensuring timely action, compliance with policy, and implementation of learning to improve safety.
• Represent the service at internal and external meetings, including deputising for the FHCT Matron where required.
• Contribute to the development and review of policies and procedures, supporting their implementation within the team.
• Participate in and, where appropriate, lead risk management processes, including relevant governance or risk subgroup meetings.