Job summary
- Main area
- Data Analysis
- Grade
- Non NHS AFC
- Contract
- Permanent
- Hours
- Part time - 22.5 hours per week
- Job ref
- Trac ID 7396277
- Employer
- Havens Hospices
- Employer type
- Voluntary Sector
- Site
- Fair Havens Hospice
- Town
- Southend on Sea
- Salary
- £28,000 £28,000.00 FTE, £16,800.00 pro rata, per annum.
- Salary period
- Yearly
- Closing
- 29/09/2025 08:00
Employer heading
Data Analyst - Fundraising
Non NHS AFC
Job overview
At Havens Hospices, we have a fantastic opportunity for the ideal candidate to join our Fundraising & Marketing Team, using their analytical skills to make a real difference, ensuring every donation works harder for local hospice care.
You will play a key part in the team, maintaining donor records, producing reports, and managing dashboards, all whilst supporting our data compliance and integrity.
We welcome applications from recent graduates who hold the legal right to work in the UK. Please note that the hospice is unable to offer any visa sponsorship options.
Although there may be options for some remote working after the completion of probation, there is a requirement that candidates be able to attend the offices located at our hospice sites.
Main duties of the job
You will be responsible for accurately maintaining donor records and ensuring data integrity across CRM systems (including Raiser’s Edge) and third-party platforms, in line with GDPR and relevant fundraising regulations.
The role also involves producing and managing queries, reports, and dashboards to support data analysis and generate insights that inform fundraising activities.
In addition, you will assist with compliance and administrative tasks, ensuring that all data processes align with internal policies and meet legal standards.
Working for our organisation
At Havens Hospices, we care for children, young people and adults with complex or incurable conditions. Our specialist Care Teams can support them and their family living throughout illness, death and bereavement in the comfort of their own home and through our hospice services, Fair Havens and Little Havens.
Working at Havens Hospices allows you to give the gift of time to patients and families, creating memories. Although you may not be giving direct care to our patients, your contribution will have an immediate effect on our care services.
In return for your expertise and passion, you will receive a competitive salary package, and most of all, by making the most of every day you work at Havens Hospices you’ll be helping us continue ‘Making every day count’ for those who need us most.
At Havens Hospices we are committed to safeguarding and promoting the welfare of our employees and patients and expect all colleagues to share this commitment.
We value diversity and welcome applications from all sections of the community.
Detailed job description and main responsibilities
- Accurately record and update donor information in the CRM system (Raisers Edge) in compliance with Data Protection and Fundraising Regulation
- Ensure the integrity and cleanliness of the database by conducting regular data audits
- Perform adhoc and scheduled checks on the CRM
- Regularly use and integrate various third-party platforms with fundraising processes and CRM
- Run and manage queries, exports and reports in Raisers Edge
- Assist with management of PowerBI dashboards and regularly publishing insights
- Support the Data and Insights Manager on projects, including research and analysis
- Producing and managing queries, reports, and dashboards to support data analysis and generate insights that inform fundraising activities.
- Support the Fundraising Team to understand and interpret data and insights, setting up and monitoring dashboards during the delivery of fundraising initiatives
- Input datasets when required across fundraising (both adhoc and scheduled)
- Administration of compliance tasks for Fundraising and the Data and Insights Manager
- Ensure compliance with data protection and fundraising regulations (e.g. GDPR)
- Identify and make recommendations for ways to maximise productivity and efficiencies in our data processing
- Assist the Data and Insights Manager to build and maintain relationships with Fundraisers, providing them with information, updates and communications to encourage proper data-use.
- Work closely and build relationships with the wider fundraising team to help promote areas for growth in fundraising strategies.
- Provide guidance and training to fundraising team members on data entry best practices and CRM usage.
- Offer support in utilising data for personalised donor engagement,
- Collaborate with teams in fundraising to ensure compliant practices and insightful fundraising activities.
- Support the Donations Processing Team when required.
- Support volunteers to be part of the team and develop within their roles.
Person specification
Qualifications
Essential criteria
- Degree in relevant field such as computer science, statistics, mathematics, or a related field OR demonstrable experience in a similar role.
Desirable criteria
- Qualification in programming languages, such as Python, SQL.
- Any additional certifications in data analysis.
Knowledge and Experience
Essential criteria
- Proficient in data entry and working within a data analytical based role.
- Experience of providing administrative support
- Highly proficient in working with CRMs.
- Knowledge of Microsoft Office: MS Teams, Word, Outlook, PowerPoint and SharePoint
- Demonstrable understanding of programming languages.
- Good level of experience working with statistical methods and their application for data analysis.
- Ability to use Microsoft Office (including Word, Excel, PowerPoint, Outlook, Teams), databases, other relevant software and systems, and the internet to an intermediate level
Knowledge and Experience
Desirable criteria
- Experience of Raisers Edge NXT or similar
- Experience of PowerBI or similar
- Experience of the charity sector
Employer certification / accreditation badges
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Applicant requirements
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Amy Dearing
- Job title
- Director of Fundraising and Marketing
- Email address
- [email protected]
- Telephone number
- 01702 220350
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