Job summary
- Main area
- Cardiology
- Grade
- Band 2
- Contract
- Fixed term: 12 months (Maternity Cover - 12 months ending 10th May 2027)
- Hours
- Part time - 12.5 hours per week
- Job ref
- 390-CAR-SO-2290
- Employer
- Mid and South Essex NHS Foundation Trust
- Employer type
- NHS
- Site
- Southend
- Town
- Southend-on-sea
- Salary
- £24,465 Per Annum (Pro Rata for Part Time)
- Salary period
- Yearly
- Closing
- 02/04/2026 23:59
Employer heading
Patient Pathway Assistant- Cardiology
Band 2
Mid and South Essex NHS Foundation Trust is the only acute hospital provider in the Mid and South Essex Integrated Care System (ICS), which is a system of health and care partners working together for our local population.
Within Mid and South Essex there are 149 GP practices, operating from over 200 sites, forming 27 Primary Care Networks and one Ambulance Trust. There are also three main community and mental health service providers who work together through a community collaborative.
We collaborate with other valuable partners, including three Healthwatch organisations, nine voluntary and community sector organisations and three top tier local authorities, with seven district, borough and city councils, as well as our local universities.
Job overview
The Heart and Chest Department, forming part of the Medical Directorate at Southend Hospital providing an Outpatient Service and Ward Based Care has an exciting opportunity within the Cardiology department to join our friendly, supportive team.
- Provide a comprehensive administrative support service to the Cardiology service.
- Support with efficient and accurate bookings into appropriate clinics
- Support our test tracking processes
- Maintain effective communication with clinical and non-clinical staff both within the Trust.
- Provide support to ensure full utilisation of all Cardiology clinics
- Provide a high standard of front-line customer care and a lead point of contact for patients regarding complaints and queries always displaying empathy and diplomacy.
- including management of the cardiology referrals within the Cardiology service.
Please note there is no Visa Sponsorship available for this role.
Main duties of the job
- Process new referrals internally and externally via ERS, printing and distributing in a timely manner
- ECG opinions
- liaising with secretarial team
- booking appointments
- Undertake any other administrative activities appropriate to this post as by directed by the managerial staff
- To work closely with Cardiology supervisors/managers in order to understand the team priorities on a day to day basis
- Cross covering colleagues in times of annual leave or sickness within the team.
Working for our organisation
Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.
Detailed job description and main responsibilities
Are you looking for an exciting Patient Pathway Assistant role using your unique qualities, then we want to hear from you.
For full details about this varied and rewarding role, please see attached job description.
We look forward to your application.
Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.
Person specification
Qualifications
Essential criteria
- Good standard of general education including at least 5 GSCS\O levels or equivalent
Desirable criteria
- Admin NVQ
Experience
Essential criteria
- Demonstrable administrative experience
Desirable criteria
- Experience of working in a public sector/NHS
- Experience of hospital systems namely Medway; CED; ICE, ERS
Employer certification / accreditation badges
.png "NHS Rainbow badge")
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Jennifer Hall
- Job title
- Junior Operational Manager
- Email address
- [email protected]
- Telephone number
- 03004434283
List jobs with Mid and South Essex NHS Foundation Trust in Administrative Services or all sectors