Job overview

We are looking to appoint a cheerful, motivated and ambitious person to join our Ophthalmology Reception at Southend Hospital. For a part time role with a flexible approach to working hours and duties would be essential.

This is a busy reception and provides a focal point for receiving patients, visitors, and staff where you will need to be able to work in a calm, logical and methodical way, but be able to multi task whilst dealing with frequent interruptions and possess excellent communication skills.

No specific qualifications are required; however, you should have good keyboard skills and previous experience in a healthcare setting would be an advantage.

No VISA sponsorship available for this role 

Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.

Main duties of the job

In your role you will be expected to provide excellent customer service to patients and visitors, whilst fulfilling all necessary reception, clerical, and administrative tasks receiving and booking in patients using Careflow and dealing with patient queries in person in an efficient and professional manner.

You role will require that you maintain an efficient and friendly service to patients, relatives and visitors and to liaise with staff within the Ophthalmology unit and staff in other departments and wards, undertake and support the administrative function within the Ophthalmology unit as required.

Working for our organisation

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.