Job summary
- Main area
- Radiotherapy Receptionist
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Part time
- Job share
- Job ref
- 390-CAN-SO-0988
- Employer
- Mid and South Essex NHS Foundation Trust
- Employer type
- NHS
- Site
- Southend
- Town
- Westcliff-on-sea
- Salary
- £25,272 Per Annum (Pro Rata for Part Time)
- Salary period
- Yearly
- Closing
- 16/06/2026 23:59
Employer heading
Radiotherapy Receptionist
Band 2
Mid and South Essex NHS Foundation Trust is the only acute hospital provider in the Mid and South Essex Integrated Care System (ICS), which is a system of health and care partners working together for our local population.
Within Mid and South Essex there are 149 GP practices, operating from over 200 sites, forming 27 Primary Care Networks and one Ambulance Trust. There are also three main community and mental health service providers who work together through a community collaborative.
We collaborate with other valuable partners, including three Healthwatch organisations, nine voluntary and community sector organisations and three top tier local authorities, with seven district, borough and city councils, as well as our local universities.
Job overview
We have an exciting opportunity for you to join our Radiotherapy department you will be required to provide a welcoming and efficient reception.
You will be the first point of contact for patients, their relatives, colleagues and visitors to the department so must display a calm, friendly, caring and professional manner.
Provide a range of reception duties ensuring that the reception runs smoothly and efficiently.
This is currently a part-time role of 30 hours per week but there may be scope to increase this to a full time role in the future.
No VISA sponsorship available for this role.
Main duties of the job
For a more detailed job description and a full list of the main duties, please refer to the job description and person specification associated with this role.
To communicate with patients/relatives and carers in a sensitive and welcome manner.
To deal with telephone queries in a courteous and helpful way.
Direct patients to the correct waiting room within the department giving them assistance if required.
To keep the patients waiting informed and up to date regarding any delays in the department.
Liaise with transport regarding patient bookings and any issues with these. Deal with any queries that patients may have regarding their hospital transport.
Working for our organisation
Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.
Detailed job description and main responsibilities
Are you looking for an exciting Radiotherapy Receptionist role using your unique qualities, then we want to hear from you.
For full details about this varied and rewarding role, please see attached job description.
We look forward to your application.
Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.
Person specification
Qualifications
Essential criteria
- 3 GCSEs or equivalent including English and Maths
- Good IT skills
Desirable criteria
- Training courses related to administrative duties
- Knowledge of clinical electronic documentation system
Knowledge and Experience
Essential criteria
- Experience of working on reception in a public facing role
- Experience of working in a team
Desirable criteria
- Experience of working in a healthcare setting
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Michele Pate
- Job title
- Radiotherapy Clinical Pathway Manager
- Email address
- [email protected]
- Telephone number
- 0300 443 5977
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