Job summary
- Main area
- Admin
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Monday-Friday)
- Job ref
- 390-CTC-BA-1253-A-B
- Employer
- Mid and South Essex NHS Foundation Trust
- Employer type
- NHS
- Site
- Basildon
- Town
- basildon
- Salary
- £24,465 Per Annum (Pro Rata for Part Time)
- Salary period
- Yearly
- Closing
- 05/02/2026 23:59
Employer heading
Ward Clerk
Band 2
Mid and South Essex NHS Foundation Trust is the only acute hospital provider in the Mid and South Essex Integrated Care System (ICS), which is a system of health and care partners working together for our local population.
Within Mid and South Essex there are 149 GP practices, operating from over 200 sites, forming 27 Primary Care Networks and one Ambulance Trust. There are also three main community and mental health service providers who work together through a community collaborative.
We collaborate with other valuable partners, including three Healthwatch organisations, nine voluntary and community sector organisations and three top tier local authorities, with seven district, borough and city councils, as well as our local universities.
Job overview
Frederick Banting Ward is looking for an enthusiastic individual that will help provide comprehensive clerical and administrative support to the Ward Manager, Ward Sisters, Medical and Nursing staff including any other mutually agreed duties to maintain the smooth running of the ward.
Please be aware this role may close early due to number of applications
No VISA sponsorship available for this role
Main duties of the job
- To provide a reception service to patients, relatives, carers and all staff groups.
- Answer the telephone correctly by adhering to the Trusts telephone protocol. Understanding and delivering messages received to the appropriate persons.
- To deal with telephone or face-to-face enquiries within agreed limits and take appropriate actions.
- Maintain good communication and relationships with patients/carers and colleagues in consultation with the Ward Manager.
Working for our organisation
Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.
We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.
Detailed job description and main responsibilities
Are you looking for an exciting Ward Clerk role using your unique qualities, then we want to hear from you.
For full details about this varied and rewarding role, please see attached job description.
We look forward to your application.
No VISA sponsorship available for this role
Please be aware that we reserve the right to close this vacancy early if we receive a suitable number of applications.
Person specification
Qualifications
Essential criteria
- Completion of GCSE's or A levels with decent grades
Desirable criteria
- Achievement or at level of college or university studies
Knowledge and Experience
Essential criteria
- Work experience in Customer Service
Desirable criteria
- Work experience in customer service/hospitality setting
Communication and IT skills
Essential criteria
- very good communication and IT skills
Desirable criteria
- Excellent communication and IT skills
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Tanya Symes
- Job title
- Senior Sister/Ward Manager
- Email address
- [email protected]
- Telephone number
- 03004434974
- Additional information
Tanya Symes-Senior Sister/Ward Manager
03004434974
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