Job summary
- Main area
- Business Intelligence
- Grade
- Band 6
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week (Hybrid work - 2-3 days per week on site)
- Job ref
- 318-26-T0076
- Employer
- Gloucestershire Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Riverside House
- Town
- Cheltenham
- Salary
- £38,682 - £46,580 (pa pro rata if part-time)
- Salary period
- Yearly
- Closing
- 22/02/2026 23:59
Employer heading
Senior Information Analyst - Surgical Band 6
Band 6
At Gloucestershire Hospitals, our people are at the heart of everything we do. As the county’s largest employer, we are proud to provide high-quality acute, elective, and specialist services to more than 650,000 people across our county. Our care is delivered across Gloucestershire Royal, Cheltenham General and Stroud Maternity Hospital.
With over 9,000 employees representing more than 95 nationalities, bringing together a mix of cultures and experiences to the care that we deliver. Whether you’re beginning your NHS journey or looking to take the next step in your career, this is an exciting time to join us. We’re investing heavily in innovation, research, and transformation, with more than 100 active clinical studies and major developments underway across our hospitals.
We take pride in working as one team, driven by a shared ambition to grow, develop, and continually improve. Every contribution is valued and by combining our collective strengths, we support not only our diverse communities but one another. You can expect a warm, supportive culture and colleagues who are passionate about teamwork, professional development and delivering exceptional care. We offer structured development programmes, mentoring and leadership opportunities to help you progress in your career.
We are committed to fostering an inclusive environment where everyone feels they belong. By joining our Trust, you will benefit from a comprehensive package that includes flexible working opportunities, generous annual leave, the NHS pension scheme, competitive bank rates, local discounts, access to on-site nurseries, reduced public transport costs, reward and recognition schemes and a wide range of health and wellbeing initiatives.
Be part of Gloucestershire Hospitals, explore your future with us today.
Job overview
Join a team dedicated to making a difference in patient care during a pivotal time for healthcare. During the past couple of years, which have been some of the most important and challenging for healthcare, our BI team have worked to aid the trust in making critical decisions while supporting patient flow and quality of care. This included using advanced forecasting models to predict COVID admissions, creating real time operational dashboards, and gaining access to new data flows. Gloucestershire Hospitals BI Team has gained national recognition, winning the Health Tech Newspaper Award for Best Use of Data 2020 and AphAs Analytical Team of the Year.
This is an exciting time to be a part of the GHFT BI team. We are moving forward fast with our Digital BI strategy. Alongside these ambitious plans come lots of opportunities for staff to develop personally and professionally. As a Trust we are determined to be at the forefront of change, using tools such as machine learning and predictive analytics in the next stages of our journey.
We offer hybrid working arrangements following a qualifying period, providing flexibility alongside this impactful role with a friendly and supportive team.
Hybrid work - 2-3 days per week on site
This job may close earlier than stated if a sufficient number of applications has been received.
Main duties of the job
We are seeking a skilled, motivated analyst with strong analytical expertise, who can communicate and present complex information effectively to diverse stakeholders. The ideal candidate will excel under pressure, manage conflicting deadlines and prioritise tasks efficiently.
A key focus of the role is to support the Trust's senior leadership in improving patient experience, contributing to our vision of delivering the "Best Care for Everyone." This role requires an experienced, forward-thinking, solution-oriented analyst driven to make a meaningful impact, with a passion for delivering exemplary BI services.
The successful candidate will:
- be primary responsible for providing vital information to internal teams and external stakeholders
- collaborate with clinicians and senior managers to understand requirements
- develop insightful reporting tools
- deliver intelligence to inform decision-making to enhance service quality and patient care.
The role involves handling large volumes of complex data, advanced analytical techniques to transform data into actionable insights. The role plays a critical role identifying/addressing data quality and accuracy issues ensuring integrity of the information provided. While working collaboratively in a team, the post holder must work independently, manage their workload and proactively prioritise to meet deadlines.
A positive, engaging attitude is essential to foster strong working relationships and drive improvements in patient care.
Working for our organisation
Gloucestershire Hospitals is dedicated to nurturing the growth and potential of its staff. Within the BI team, regular internal training sessions are held to develop knowledge sharing and promote best practices across the team. With a wealth of expertise spanning all areas of the NHS, our team provides a supportive environment to help you advance in your career. Additionally, we offer access to resources like the Information Professional Register, equipping you with valuable tools to support your ongoing professional development.
We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another. With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one of our innovative hospitals.
Detailed job description and main responsibilities
This role will be an integral part of the Surgical team within the Business Intelligence (BI) unit at Cheltenham General Hospital.
The post holder primarily has responsibility for the provision of information to both the organisation and our external stakeholders.
This involves working closely with clinicians and senior managers within the hospital to understand their requirements, developing reporting tools and providing intelligence to enable services to make better informed decisions. The post holder will need to be engaging, forward thinking, and work with a positive attitude in order to build great working relationships with our customers to improve patient care.
The post holder will also be responsible for interrogating large volumes of highly complex data, and use a variety of software and analytical methods to turn this data into intelligence.
The post holder is expected to highlight any areas of concern with regard to data quality and accuracy and undertake appropriate action as required. The post holder will work as part of a team of analysts, but will be required to work independently at times and manage their own workload. They will also need to take a proactive approach with regard to prioritising and negotiating deadlines.
Additional working pattern details: Hybrid work 2-3 days per week on site
Person specification
Qualifications
Essential criteria
- Bachelor Degree or equivalent educational level
Experience
Essential criteria
- Excellent SQL skills– data management, interrogation & analysis products
- Advanced knowledge and highly skilled in the use of MS Excel to produce dashboards (Tableau, Power BI etc)
- In depth knowledge and understanding of NHS Data Dictionary (DD) including datasets, data standards and data modelling concepts
- Ability and experience to present information with a high level of accuracy to a wide range of audiences both verbally and electronically (e.g. charts graphs, reports, scorecards, tables, dashboards etc.)
- Detailed understanding of the importance of data quality (DQ) -attention to detail
- Excellent communication skills with the ability to challenge and manage user/stakeholder expectations
- Excellent problem solving skills (PS) to the development of advanced analytical methodologies
- Lead by example the ability to exercise own initiative and work independently to achieve objectives and deadlines
- Appropriate professional working experience in an analytical/data management
Desirable criteria
- Good understanding of patient pathways
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Angel Masih Flynn
- Job title
- Divisional Information Manager – Surgery
- Email address
- [email protected]
- Telephone number
- 0300 422 2992
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