Job summary
- Main area
- Care of the Elderly
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 318-25-T0754
- Employer
- Gloucestershire Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Cheltenham General Hospital
- Town
- Cheltenham
- Salary
- £24,937 - £26,598 (pa pro rata if part-time)
- Salary period
- Yearly
- Closing
- 28/12/2025 23:59
Employer heading
Clinical Healthcare Support Worker, Band 3
Band 3
At Gloucestershire Hospitals, our people are at the heart of everything we do. As the county’s largest employer, we are proud to provide high-quality acute, elective, and specialist services to more than 650,000 people across our county. Our care is delivered across Gloucestershire Royal, Cheltenham General and Stroud Maternity Hospital.
With over 9,000 employees representing more than 95 nationalities, bringing together a mix of cultures and experiences to the care that we deliver. Whether you’re beginning your NHS journey or looking to take the next step in your career, this is an exciting time to join us. We’re investing heavily in innovation, research, and transformation, with more than 100 active clinical studies and major developments underway across our hospitals.
We take pride in working as one team, driven by a shared ambition to grow, develop, and continually improve. Every contribution is valued and by combining our collective strengths, we support not only our diverse communities but one another. You can expect a warm, supportive culture and colleagues who are passionate about teamwork, professional development and delivering exceptional care. We offer structured development programmes, mentoring and leadership opportunities to help you progress in your career.
We are committed to fostering an inclusive environment where everyone feels they belong. By joining our Trust, you will benefit from a comprehensive package that includes flexible working opportunities, generous annual leave, the NHS pension scheme, competitive bank rates, local discounts, access to on-site nurseries, reduced public transport costs, reward and recognition schemes and a wide range of health and wellbeing initiatives.
Be part of Gloucestershire Hospitals, explore your future with us today.
Job overview
Would you like to work with a caring and compassionate team that truly values their staff?
We are looking for individuals who are resilient, motivated with their development, enthusiastic and flexible in their approach to work and are committed to working full time or part time on a substantive contract.
The ability to work well with all members of the team is essential. You will need excellent communication skills, be able to work as part of a team and provide excellent compassionate care to our care of the elderly patients at the Cheltenham General Hospital.
Main duties of the job
We desire that candidates have at least extensive care experience preferably working with elderly patients and have completed the Care certificate. Training will be provided for the right candidates.
You will play an essential role in supporting the delivery of the highest standard of quality care to our patients, working alongside registered nurses and other healthcare professionals to deliver high quality, compassionate healthcare to patients in accordance with their assessed needs and care plans.
This is a busy role but also rewarding. Your role will include a wide range of tasks, from providing personal care to undertaking clinical observations.
You will be required to follow rigorous policies such as infection control and manual handling policies. In addition you will be providing emotional and practical support to patient & their families and there will be times when you see distressing situations which includes vulnerable,, violent or aggressive patients.
You may also assist patients at their end of life and support grieving relatives.
Working for our organisation
We foster a culture of learning and development and as such will be provided with to learn and develop in the role.
You will also receive a generous annual leave allowance, access to the excellent NHS Pension Scheme, discounts for local shops, restaurants and services, access to our two on-site nurseries, flexible working options, discounted public transport, social and sports clubs with regular events, and acknowledgement for the work you do as part of our reward and recognition schemes.
Detailed job description and main responsibilities
Working within the multidisciplinary team supporting the delivery of evidence based care.
To adhere to all Trust policies and procedures.
To communicate effectively, especially where patient ability to do so is compromised. On occasions, the job holder may be exposed to distressing or emotional circumstances.
Maintain discretion and understanding of confidentiality and data protection.
Support patients with all aspects of care including daily living, providing person-centred care.
Support patients with movement using safe moving and handling techniques.
Perform and record clinical observations with competency including blood pressure, temperature, respirations and pulse.
Accurately record nutritional and fluid intake.
Ensure the privacy, dignity and safety of individuals is maintained at all times.
Recognise issues relating to safeguarding vulnerable adults and report any problems or raise concerns to the appropriate Registered Care professionals.
Demonstrate the ability to recognise changing priorities, seeking advice and guidance from the Registered Nurse or other registered care professionals as appropriate.
You will be required to use IT systems and databases having basic IT skills including Word, Email and keyboard skills.
You possess good communication skills.
Contact Details
Nardea Mckenzie-Smith (Ward Manager)
0300 422 4466 or 0300 422 3857
Person specification
Qualifications
Essential criteria
- Extensive health care worker experience
- Experience in Care of the Elderly or related
Desirable criteria
- Experience in working with dementia and patients with challenging behaviour
- Qualification of level 2 for Health and Social Care that is nationally recognised
Knowledge and skills in healthcare
Essential criteria
- Certificate in Healthcare
- Knowledge in care of the elderly
- You need a certificate in Adult literacy and Numeracy
- Basic IT skills in Word, email and keyboard skills
Desirable criteria
- Knowledge and experience in healthcare
Experience
Essential criteria
- Experience in healthcare
Desirable criteria
- Experience in care of the elderly
- Time management
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Nardea Mckenzie-Smith
- Job title
- Ward Manager
- Email address
- [email protected]
- Telephone number
- 0300 422 4466
- Additional information
0300 422 3857
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