Job summary
- Main area
- Oncology
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Part time - 26.5 hours per week (Flexibly across 4 or 5 days per week)
- Job ref
- 318-25-T0554
- Employer
- Gloucestershire Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Cheltenham General Hospital
- Town
- Cheltenham
- Salary
- £24,937 - £26,598 (pa pro rata if part-time)
- Salary period
- Yearly
- Closing
- 17/08/2025 23:59
Employer heading
Medical Secretary, Band 3 - Oncology
Band 3
At Gloucestershire Hospitals, our people are at the heart of everything we do. As the largest employer in the county, we’re proud to provide outstanding acute, elective, and specialist services to over 650,000 people across our county. Whether you’re just beginning your NHS journey or taking the next step in your career, this is an exciting time to join us. We’re investing in innovation, research, and transformation, with over 100 active clinical studies and major developments underway across our two district hospitals.
You can expect a welcoming and supportive culture and you’ll be supported by passionate colleagues who care deeply about teamwork, development, and delivering exceptional care. We offer structured development programmes, mentoring, and leadership opportunities to help you grow in your career. Gloucestershire has the perfect mix of culture, countryside, and community. With excellent schools, transport links, and access to award-winning green spaces, it’s a great place to live and work.
We value the diversity of our workforce and are committed to creating an environment where everyone feels they belong.
Be part of Gloucestershire Hospitals, explore your future with us today.
Job overview
Medical Secretary, Band 3 (26.5 hours a week with potential to increase to 30 pw)
An exciting opportunity has arisen for an additional Part Time Band 3 Medical Secretary to join our extremely busy yet friendly Oncology team based at Cheltenham General Hospital.
Current hours are 26.5 hours but are likely to increase to 30 hours pw.
The hours can be worked over 4 or 5 days per week, Monday to Friday to suit.
This important role supports the Outpatient Services in Oncology for Gloucestershire Hospitals NHS Foundation Trust.
Main duties of the job
You will ideally have secretarial experience and be accustomed to working in a high pressured and fast paced yet friendly environment.
As a member of the secretarial team, you must possess an excellent work ethic with proven organisational and communication skills, and be an exceptional team player.
You will be expected to take responsibility for the workload of a team of consultants, involving typing and proofreading of clinical letters; chasing results; managing busy mailboxes and phones; liaising with a variety of clinical staff and departments.
You must be able to work both independently as well as within a team environment.
You will also be required to support the wider secretarial teams as necessary under the supervision of the Supervisor Secretaries.
Working for our organisation
Our friendly and hardworking Oncology secretarial team supports a large cohort of medical staff including consultant clinical and medical
oncologists, specialty doctors and advanced nurse practitioners.
We welcome our new members of the team with full training and support.
Holiday entitlement of 27 days per year, pro-rata, plus 8 Bank Holidays, rising to 33 days after 10 years' service.
An annual personal development review to support your career aspirations.
Occupational health services and support.
Automatic membership of the NHS Pension Scheme.
Detailed job description and main responsibilities
- Use of voice recognition software to transcribe and proofread dictated letters
- High attention to detail and accuracy essential for typing and proofreading of clinical letters
- Typing correspondence to patients, GPs, medical staff and any other required addressee following clinical attendance or other patient
contacts as directed by the secretary supervisor.
- Typing detailed medical reports for legal use when necessary.
- Supporting consultant staff by assisting with the production and transcription of letters
- Take and transcribe minutes as appropriate.
- Chasing of scan results
- Diary management, including coordinating appointments, booking of meeting dates and venues, organising and distributing paperwork as
required by the clinical team/supervisor.
- Management of busy mailboxes and telephones
- Liaising with external organisations for the benefit and progress of patient care, such as GP surgeries, other hospitals, etc
- Take ownership and responsibility for the workload of a team of Consultants, Dr’s and Nurses
See full Job description for further details
Additional Contact Details
Tanya Goodacre
Email: [email protected]
Tel: 0300 422 4032
Person specification
Qualifications
Essential criteria
- Educated to GCSE grade C or above (or equivalent) in literacy and numeracy
- Typing Qualification or demonstrable experience (min 40 wpm)
Knowledge and Skills
Essential criteria
- Good command and understanding of English, punctuation and grammar
- Good written and verbal communication skills
- Motivated by patient care
- Computer literate in MS Word, Excel, Powerpoint, Outlook/Diary management
- Accuracy and attention to detail
- Able to manage high volume of telephone calls that may be potentially distressing or emotional.
Desirable criteria
- Previous experience or understanding of medical terminology
Experience
Essential criteria
- Appropriate experience in a hospital or office environment
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Jennifer Wike
- Job title
- Admin Manager OHPCI
- Email address
- [email protected]
- Telephone number
- 0300 422 4029
- Additional information
Tanya Goodacre
Email: [email protected]
Tel: 0300 422 4032
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