Job summary
- Main area
- Oncology
- Grade
- Band 2
- Contract
- 12 months (Fixed Term Contract- 12 months)
- Hours
- Part time - 22.5 hours per week (Hours to be worked over 3 days per week - Wed-Fri with flex.)
- Job ref
- 318-26-T0134
- Employer
- Gloucestershire Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Gloucestershire Oncology Centre- Cheltenham General Hospital
- Town
- Cheltenham
- Salary
- £24,465 (pa pro rata if part-time)
- Salary period
- Yearly
- Closing
- 10/03/2026 23:59
Employer heading
Clerical Officer/Receptionist, Band 2
Band 2
At Gloucestershire Hospitals, our people are at the heart of everything we do. As the county’s largest employer, we are proud to provide high-quality acute, elective, and specialist services to more than 650,000 people across our county. Our care is delivered across Gloucestershire Royal, Cheltenham General and Stroud Maternity Hospital.
With over 9,000 employees representing more than 95 nationalities, bringing together a mix of cultures and experiences to the care that we deliver. Whether you’re beginning your NHS journey or looking to take the next step in your career, this is an exciting time to join us. We’re investing heavily in innovation, research, and transformation, with more than 100 active clinical studies and major developments underway across our hospitals.
We take pride in working as one team, driven by a shared ambition to grow, develop, and continually improve. Every contribution is valued and by combining our collective strengths, we support not only our diverse communities but one another. You can expect a warm, supportive culture and colleagues who are passionate about teamwork, professional development and delivering exceptional care. We offer structured development programmes, mentoring and leadership opportunities to help you progress in your career.
We are committed to fostering an inclusive environment where everyone feels they belong. By joining our Trust, you will benefit from a comprehensive package that includes flexible working opportunities, generous annual leave, the NHS pension scheme, competitive bank rates, local discounts, access to on-site nurseries, reduced public transport costs, reward and recognition schemes and a wide range of health and wellbeing initiatives.
Be part of Gloucestershire Hospitals, explore your future with us today.
Job overview
A vacancy has arisen for a part time Clerical Officer/Receptionist to join our extremely busy yet friendly, patient focused admin and reception team.
The post holder will be expected to work 22.5 hours per week over 3 days, typically Wednesday to Friday but with some flexibility to work different days as the service needs.
The post holder will be working in the Oncology admin team based at the Oncology Centre at Cheltenham General Hospital.
The role will involve:
Reception duties in both Oncology and Linc outpatient receptions - working within 8am – 6pm shift pattern.
Clerical duties in our General Office and Clinic Prep teams
Assisting with admin duties within our secretarial teams as required.
Main duties of the job
Reception duties, meeting and greeting patients with a warm and welcoming attitude.
Registering patients; Data entry tasks; Filing notes; Pulling clinic notes;
Archiving of hospital notes; Scanning and uploading documents into clinical systems, and various other admin tasks.
You will be trained in all aspects of the role so no previous experience is required, however an aptitude to learn new skills and understand complex processes is essential.
As you will be the first point of contact for patients and visitors when working on reception therefore you should possess a warm and welcoming manner.
We are looking for a friendly and professional colleague with a positive, flexible and proactive attitude to team work.
Working for our organisation
Our friendly and hardworking reception team support the Outpatient Services in the Oncology & Haematology for Gloucestershire Hospitals NHS Foundation Trust.
The Oncology Department admin team is made up of Clerical Officer/Receptionists, Clerical Officers, Medical Secretaries, Booking Services who work as a team to support a large and busy cohort of clinical staff.
You will be an integral part of this hardworking team
Detailed job description and main responsibilities
To provide friendly and professional administration support to two reception desks across the Oncology and Haematology Departments.
To provide administration and clerical support within the service line as necessary and under the day-to-day supervision of the Lead Receptionist/Supervisors.
This role requires flexibility to enable appropriate cover across the service line as required. A requirement to work various shifts between 8am – 6pm is expected.
See job description for full details
For further information or for an informal chat please contact Reception duties, meeting and greeting patients with a warm and welcoming attitude.
Registering patients: Data entry tasks: Filing notes: Pulling clinic notes: Archiving of hospital notes: Scanning and uploading documents into clinical systems, and various other admin tasks.
You will be trained in all aspects of the role so no previous experience is required, however an aptitude to learn new skills and understand complex processes is necessary.
As you will be the first point of contact for patients and visitors when working on reception, you should possess a warm and welcoming manner.
We are looking for a friendly and professional colleague with a positive, flexible and proactive attitude to team work.
Person specification
Qualifications
Essential criteria
- Educated to GCSE grade C or above (or equivalent) in literacy and numeracy
Desirable criteria
- Office or customer facing skills / experience
Skills and Experience
Essential criteria
- Excellent communication skills
- Ability to work flexibly
- Ability to work under pressure and remain calm in all situations
- Possess an excellent attitude to team work
- Computer literate and ability to use multiple systems
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Jennifer Wike
- Job title
- Admin Manager
- Email address
- [email protected]
- Telephone number
- 0300 422 4029
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