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Crynodeb o'r swydd

Prif leoliad
Receptionist
Gradd
Band 2
Contract
Parhaol
Oriau
Rhan-amser - 21 awr yr wythnos (Wednesday 09:30 - 15:30, Thursday and Friday 0830 - 1630)
Cyfeirnod y swydd
318-25-T0566
Cyflogwr
Gloucestershire Hospitals NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Cheltenham General Hospital - W&C Division
Tref
Cheltenham
Cyflog
£24,465 (pro rata if part time)
Cyfnod cyflog
Yn flynyddol
Yn cau
17/08/2025 23:59

Teitl cyflogwr

Gloucestershire Hospitals NHS Foundation Trust logo

Receptionist, Band 2- Womens & Childrens

Band 2

At Gloucestershire Hospitals, our people are at the heart of everything we do. As the largest employer in the county, we’re proud to provide outstanding acute, elective, and specialist services to over 650,000 people across our county. Whether you’re just beginning your NHS journey or taking the next step in your career, this is an exciting time to join us. We’re investing in innovation, research, and transformation, with over 100 active clinical studies and major developments underway across our two district hospitals.

You can expect a welcoming and supportive culture and you’ll be supported by passionate colleagues who care deeply about teamwork, development, and delivering exceptional care. We offer structured development programmes, mentoring, and leadership opportunities to help you grow in your career. Gloucestershire has the perfect mix of culture, countryside, and community. With excellent schools, transport links, and access to award-winning green spaces, it’s a great place to live and work.

We value the diversity of our workforce and are committed to creating an environment where everyone feels they belong. 

Be part of Gloucestershire Hospitals, explore your future with us today.

Trosolwg o'r swydd

21 hours a week (Wednesday to Friday)

To work Wednesday to Friday at CGH  21 hours per week,  providing  receptionist duties.  Working hours are 09:30 - 15:30 Wednesdays and 08:30 - 16:30 Thursdays and Fridays.

As a key member of the team, responsible for providing reception support to ensure the effective operation of the antenatal clinic, visitors and staff; the role contributes to a safe environment that focuses on providing a high quality public service and maintains a high level of patient care within Women & Children's Services.

 

Prif ddyletswyddau'r swydd

- Welcome and receive patients, visitors and other members of staff to the area in a polite and professional manner and undertake general reception duties. 

- Responsible for all aspects of administration and using own initiative to assess and deal with any non-clinical problems to ensure a sufficient support service in the clinical area.

- Prioritise work ensuring support for clinical staff is always available for the efficient delivery of patient care.

- To maintain accurate records and support the clinical staff with data input into electronic patient records as necessary.  Maintain accurate admission and discharge information. 

- Ensure that all results and other information are accurately filed in the patients notes, and that patient notes are up to date, and maintained to the approved Trust standard. 

- Undertake all notes preparation for Consultant and Midwifery Led Clinics.

- Where necessary, make follow-up appointments using the appropriate systems. 

- Ensure accurate and specific tracing of all notes in and out, to ensure notes can be obtained from anywhere at any time in case of clinical need and ensuring data protection and confidentiality are maintained at all times.

- To communicate discharge information to GP Surgeries, Community Midwives and other Maternity Units and any other members of the multidisciplinary team.

Gweithio i'n sefydliad

We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another.

 

With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one of our innovative hospitals. As well as generous annual leave allowance, access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

Prepare and distribute patient documentation (e.g., scan reports, referral forms) ahead of scheduled clinics.

Ensure midwives and clinicians have access to patient lists and required resources at the start of each clinic session.

Liaise with sonographers, consultants, and community midwifery teams to plan around clinic changes, overbookings, or absences.

Monitor and order clinic supplies such as patient leaflets, scan report paper, and admin materials.

Organise the distribution of antenatal information packs and ensure materials are up to date.

Ensure that all results and other information are accurately filed in the patients notes, and that patient notes are up to date, and maintained to the approved Trust standard. 

Contribute to security by monitoring visitors to the ward and reporting untoward incidents to the Ward Manager/Administration Manager as appropriate.

To use the Trust Procurement Systems to order items as required and also ensure stationary levels are maintained for the ward area, identifying any patient information leaflets/documents that are required to be ordered and to receive delivery of goods.

To report any faults to the Medical Engineering/Estates Helpdesk as appropriate and to organise for the PAT testing/security marking of any new pieces of equipment.

The post holder must be aware of the sensitive nature of the information they will be required to communicate in their day-to-day work. The post holder will be expected to communicate these issues in an appropriate and timely manner and ensure confidentiality is maintained at all times. 

Manyleb y person

Qualifications

Meini prawf hanfodol
  • Educated to GCSE grade C or above (or equivalent) in literacy and numeracy
Meini prawf dymunol
  • IT Skills Certification

Experience

Meini prawf hanfodol
  • Reception and Clerical experience
  • Customer Service experience
Meini prawf dymunol
  • Previous relevant NHS experience in a hospital setting, preferably in a similar role
  • Knowledge of NHS based computer systems such as TRAK, P2P.

Knowledge/ Skills

Meini prawf hanfodol
  • Excellent communication skills (written and verbal)
  • Excellent customer service and social skills with the ability to engage positively with service users
  • Excellent Prioritisation skills
  • Ability to use own judgement or initiative and work without direct supervision.

Bathodynnau ardystio / achredu cyflogwyr

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Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Karen Salcombe
Teitl y swydd
Admin Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
07732 281756
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg