Job overview

The role of the Registered Nurse is to support the efficient running of the Outpatients Department to enable patients to receive care closer to home from visiting Specialists including Nurses, Allied Health Professionals and other Consultants/Registrars in their field of speciality. 

Staff will help to promote the health and well-being of the Service users, sign posting services users to additional services, providers for health and social care.

Main duties of the job

·  Deliver a safe and effective patient centred care to our service users, their families and carers 

·     Ensure the clinical care requirements of patients are communicated effectively.

·     Responsible, for supervising, developing, mentoring newly qualified staff, non-qualified staff, students, volunteers etc.

·   To lead the team in the overall running of the department in the absence of a Senior Sister on duty and ensuring safe staffing levels - including informing senior staff/managers of any problems and providing solutions.

·         Participate in clinics, acting as a chaperone when required.

·         Undertake assessments and making onward appropriate referrals.

·         To be competent in the administration of medications as prescribed by Consultants.

·   Responsible for ensuring patients records are kept up to date, accurate and in line with the Trust’s Record Keeping Policy.

·   Undertake Link Worker training and act as a Link worker for a specific role (e.g. Basic Life Support, Infection Control, Fire etc.) and support the HCAs training. This includes attending meetings pertaining to their speciality on behalf of their Team and disseminating information back via Team meetings.

·         Undertake clinical audits to identify and improve patient safety and care.

·         To undertake Patient satisfaction surveys. Respond

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

Working for our organisation

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people’s homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.
 
Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us.  In the latest staff survey, 61% of colleagues gave us their views.  It was great to hear that:
 
72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
81% said that care of patients and service users is the Trust’s priority, compared with an average in comparable NHS Trusts in England of 64%.
 
This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement.  However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.