Job summary
- Main area
- Facilitator
- Grade
- NHS AfC: Band 4
- Contract
- Bank: 12 years
- Hours
- Flexible working
- Other
- Job ref
- 327-26-833
- Employer
- Gloucestershire Health and Care NHS Foundation Trust
- Employer type
- NHS
- Site
- Kaleidoscope Children's Centre
- Town
- Gloucester
- Salary
- £14.52 - £15.93 per hour
- Salary period
- Hourly
- Closing
- 26/10/2026 23:59
Employer heading
Bank Parent Programme Facilitator
NHS AfC: Band 4
We love what we do and we think you will, too!
At Gloucestershire Health and Care NHS Foundation Trust (GHC), we provide joined-up mental health, physical health and learning disability services to people of all ages across Gloucestershire. We run community hospitals and provide care and support in people’s own homes and in a range of other locations across the county.
We are on a mission to enable people to live the best life they can and we have a vision to work together to provide outstanding care. We put people at the heart of our services, focusing on personalised care by asking ‘what matters to you’.
We’re passionate about making sure that everyone can contribute to achieving our mission and we are continually working to support healthy and happy high-quality teams in all areas of the Trust.
Our application process aims to understand each candidates knowledge, skills and experience. We have found that candidates that use AI to generate their answers can lack specificity and fail to address key criteria outlined in the job description.
It is really important to personalise your application to convey your individual skills, knowledge, and experiences effectively and for us to understand why you are applying for this role with GHC. We discourage over reliance on AI-generated applications as it will lessen your chances of success in securing an interview with us .
Job overview
Although this is a staff bank position, you will receive direct support and management from the CAMHS Parent Support Team Lead Coordinator and CAMHS Learning Disabilities and Parent Support Team Operational Lead
Main duties of the job
Working for our organisation
We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people’s homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.
Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:
- 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
- 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
- 81% said that care of patients and service users is the Trust’s priority, compared with an average in comparable NHS Trusts in England of 64%.
This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.
Detailed job description and main responsibilities
· To facilitate a Parent Support Group using a solution focus, neuro affirming approach. Suggesting the strategies and empower the parents to use concepts of the programme. Manage the group assertively considering time restraints and content that needs to be covered.
· To work independently use own initiative to lead facilitation for Parent Support Groups.
· To adapt the style of delivery and approach to meet the diverse needs of the attendees. English will frequently be the second language of attendees as well as parents having their own support needs, and so the facilitator will need to be flexible to overcome barriers, both verbal and written, to understanding.
· Be responsible for managing a range of emotional, safeguarding and other practical difficulties that may occur within a group ensuring communication with the Parent Support Group Lead Coordinator at all times
· To inform the Parent Support Group administrative team of registers of attendance in a timely manner.
· To organise and prepare the venue to ensure a welcoming safe environment. If working online, ensure parents have links to the Parent Support Group, and prepare the virtual meeting space.
· To collaboratively plan and prepare each session before hand, adapting plans to meet the needs of the parents/carers in the group and the age of their children.
· Seek proactive involvement and collaborative working with parents/carers wherever possible during Parent Support Groups.
· Follow protocols for safeguarding. This should be considered alongside Trust policies and procedures as well as CAMHS specific processes/pathways. The facilitator will be responsible for escalating safeguarding concerns raised in the group and Datix accordingly.
· To evaluate each session using the forms provided, in order to review and reflect upon own practice.
· Ensure parents complete all necessary paperwork at the beginning and end of groups as well as an evaluation form at the end of each session – with support if requested.
· Provide comprehensive comments and recommendations at the end of the groups in order for the Parent Support Group Coordinator to provide letters of attendance to the Parent and their referrers.
· Provide verbal and written feedback as requested by the Parent Support Group Coordinators.
· Contact parents on weekly basis, if requested, via telephone call or text and document this.
This role is not eligible for sponsorship as per the Government’s UK VISA and Immigration Rules and Regulations. For more information please visit https://www.gov.uk/browse/visas-immigration/work-visas
To support compliance with UK immigration requirements, all applicants who require a visa to work in the UK must disclose their visa history in full. This includes current and previous sponsors, dates of sponsorship, visa category, and any changes of employment. If you are on a Graduate or Dependant Visa, please disclose the expiry date on your application. Incomplete information may mean we are unable to consider your application
Person specification
Qualifications
Essential criteria
- NVQ Level 3 in a Health and Social care/child development or equivalent qualification or equivalent relevant experience plus further experience to diploma level or equivalent
- Parent Programme Group Leader qualification i.e., Incredible Years, Triple P or Parents Plus Programme
Desirable criteria
- NVQ Level 4 in Children's Care Learning and Development - or equivalent qualification
- To hold or commit to undertake an accreditation in Parent Programme Facilitation
Length and Nature of Experience
Essential criteria
- Proven experience in Leading facilitation of Parenting Groups and delivering evidence based parent training programmes
- Proven experience of working with parents/carers or families
- Basic competence in the standard range of Microsoft IT programmes and experience of IT based data input and retreival
Desirable criteria
- Experience of working within a Mental Health Setting
- Experience of working directly with children, young people and/or parents in a nursery/children centre/school setting
- Experience or working with children and young people with complex needs
Employer certification / accreditation badges
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Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Lisa Whitlock
- Job title
- Parent Support Team - Lead Co-ordinator
- Email address
- [email protected]
- Telephone number
- 01452 894320
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