Job overview

This role is offered on a permanent basis. The hours are part-time, 30 hours per week. 

We are recruiting an Assistant Health adviser to join our team at Hope House at Gloucestershire Royal Hospital. 

The assistant health adviser supports the delivery of high-quality sexual health services within the NHS by ensuring timely, accurate and confidential communication of test results to patients. They work closely with the clinical and administrative teams and co-ordinates the processing, documentation and follow up of results in accordance with NHS policies, clinical / local governance and protocols.

Sexual Health Services provide sexual health care to people predominantly throughout the county of Gloucestershire. The service provides sexual health screening and treatment, contraception, pregnancy advisory, support for those who have experienced a sexual 
assault and HIV care treatment.

The service currently operates Monday to Friday from 08:00 Hours to 20:00 Hours; flexible working and occasional weekends maybe required if the demand for our services change. 

We work in close collaboration with colleagues in (but not limited to) Primary Care, the Hospitals Trust, Social Care, Eddystone Trust and other non-statutory organisations. The role is predominantly office based but will involve direct clinical contact with patients when needed.

Main duties of the job

Upon completion of competencies be responsible for notifying patients of positive and negative test results either through clinic testing or via the online testing service.

To be responsible for following up patients - this would include attendance and adherence to treatment, recalling patients for follow up and facilitating a provider referral service.

To maintain accurate patient records and be accountable for your own practice.

To undertake the processing, recording, storage and management of patient specimens.

Adhere to service SOPS and guidelines and escalating where appropriate.

 Attending mandatory training or training that is deemed to be required to complete the role competently.

To attend regular service / clinical meetings to remain up to date with practice. 

Participating with clinical audits within the service to improve patient care and experience.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification. 

Working for our organisation

We have a skilled and dedicated workforce of over 5000 colleagues working in a diverse range of services over 55 sites and within people’s homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us.  In the latest staff survey, 61% of colleagues gave us their views.  It was great to hear that:

• 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
• 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
• 81% said that care of patients and service users is the Trust’s priority, compared with an average in comparable NHS Trusts in England of 64%.

This high-level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement.  However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top-quartile performance in the annual staff survey and Pulse surveys.