Swydd wag: Administration Assistant, Band 2, Gloucestershire Hospitals NHS Foundation Trust, Gloucester

Crynodeb o'r swydd

Prif leoliad: Administration
Gradd: NHS AfC: Band 2
Contract: Parhaol
Oriau: Rhan-amser - 15 awr yr wythnos
Cyfeirnod y swydd: 318-25-T0567

Cyflogwr: Gloucestershire Hospitals NHS Foundation Trust
Math o gyflogwr: NHS
Gwefan: Pullman Court, Gloucester Royal Hospital
Tref: Gloucester
Cyflog: £24,465 (pa pro rata if part-time)
Cyfnod cyflog: Yn flynyddol
Yn cau: 18/08/2025 23:59

Administration Assistant, Band 2

NHS AfC: Band 2

At Gloucestershire Hospitals, our people are at the heart of everything we do. As the largest employer in the county, we’re proud to provide outstanding acute, elective, and specialist services to over 650,000 people across our county. Whether you’re just beginning your NHS journey or taking the next step in your career, this is an exciting time to join us. We’re investing in innovation, research, and transformation, with over 100 active clinical studies and major developments underway across our two district hospitals.

You can expect a welcoming and supportive culture and you’ll be supported by passionate colleagues who care deeply about teamwork, development, and delivering exceptional care. We offer structured development programmes, mentoring, and leadership opportunities to help you grow in your career. Gloucestershire has the perfect mix of culture, countryside, and community. With excellent schools, transport links, and access to award-winning green spaces, it’s a great place to live and work.

We value the diversity of our workforce and are committed to creating an environment where everyone feels they belong.

Be part of Gloucestershire Hospitals, explore your future with us today.

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

- To undertake training as required and agreed with the Admin Team Leader

- Clerical tasks as required i.e. photocopying, sorting post, answering the telephone etc to support team members

- Undertaking typing tasks and adding letters to Infoflex as requested by the Admin Lead

- Comprehensive use of in-house patient administration system to check information on patients, outpatient appointments and results etc.

- Taking/collecting urgent notes or requests to relevant departments in order to minimise delays

- Filing letters and reports into patient medical notes within the department or in Health Records department.

- Undertake work when requested by the Admin Team Leader as well as prioritising workload appropriately.

- Deliver a high standard of customer service; communication effectively with all levels of staff across departments, the multi-disciplinary teams, GPs, patients and their relatives.

- Electronically track patient notes in and out of the department/area.

- Promote equality at all times and respect privacy and confidentiality, acting appropriately and professionally upon any sensitive information in accordance with trust policy.

- To be flexible, with the ability to alter activities and priorities as the need arises.

- Undertake any other appropriate duties, commensurate with the role as required at the request of the Admin Lead.

- At the request of the Admin Lead, you may be required to cover colleagues during absences/annual/sick leave. You may also be required to undertake job rotation for cross cover as well as for development and training purposes.

- Contribute to a healthy and safe working environment and adhering to health and safety regulations and trust policies.

Manyleb y person

Qualifications & Experience

Meini prawf hanfodol

Educated to GCSE grade C or above (or equivalent) in literacy and numeracy
IT experience of Microsoft Office packages
Knowledge of routine and non-routine administrative procedures acquired through qualification or experience
Excellent communication skills, both verbal and written
Ability to work under some pressure
Ability to work without direct supervision
Experience of working as part of a team
Experience of general office routine and filing systems

Meini prawf dymunol

Administration experience in a health/social care setting
IT capable to ensure proficient use of hospital computer systems

We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received.

You will only be contacted by the Recruitment Team via email if you are shortlisted for this post. Please ensure therefore that you check your e-mail account regularly.

If you require sponsorship for a visa to work in the UK, to avoid disappointment, please check to ensure you are eligible under the UKVI points based system

Follow us on social media:

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Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw: Amanda Matthews
Teitl y swydd: Administration Lead/Operations Manager
Cyfeiriad ebost: [email protected]
Rhif ffôn: 0300 422 5707

Rhestr swyddi gyda Gloucestershire Hospitals NHS Foundation Trust yn Gwasanaethau Gweinyddol neu bob sector

Gwneud cais ar-lein nawr Anfonwch hysbysiadau ataf am swyddi gwag tebyg

Dod o hyd i swyddi mewn...

Swyddi penodol:

Senior Autism Assessor for Children and Young People (ADOS and/or ADIR trained) - Remote (Employed)

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Location: This is a fully remote role; however, you must permanently reside in the UK throughout your employment with Paloma.

The Opportunity

Paloma Health has developed a new gold-standard autism assessment pathway and our own Patient Record software system, which allows us to offer:

An exceptional service and timely assessments, as well as clear strengths and needs-based outcomes, regardless of whether an autism diagnosis is made.
High assessor role satisfaction by improving the experience of delivering assessments. For example, we are building an AI tool to streamline diagnostic report writing, which we know is a pressure of the role.

You will be a Senior Assessor within our multidisciplinary assessment team, delivering:

Remote developmental histories and child observations (via video calls)
Peer MDT diagnostic decision-making, with the support of the senior clinical MDT where required
Tech-enabled outcome report writing
Outcome calls with parents and families (via video call)

As a Senior Assessor, you have the opportunity to focus on delivering direct care. Furthermore, if you have the relevant experience and skills, you can take on an additional responsibility. We limit this to one responsibility to allow for focused time on that topic, rather than having your time stretched too thinly. When taking on an additional responsibility, your case volume is reduced, making time available for this focused time.

For Senior Assessors, additional responsibility options include supporting more complex cases, ensuring quality assurance, providing training, facilitating family engagement, and contributing to pathway development.

About you, and how we will support you

From a cultural perspective, you are:

Comfortable working in a dynamic environment and embracing change
Excited about using new technologies in your role
Always looking for ways to improve our staff and patient experience

We commit to supporting your development and well-being, including:

The Paloma Clinical Academy programme supports all clinicians at all stages of their careers to develop (e.g. to our additional responsibility Senior Assessor roles) and cross-skill (e.g. into ADHD when we launch that service).
1 protected day per month for assessor team training, Continuing Professional Development (CPD), clinical supervision and reflection.
Quarterly development conversations with clear career progression pathways.
Clear weekly timetables that support a role mix across appointments, documentation, development, and team building.

For full details please click below.

Rhagor

Autism Assessor for Children and Young People (ADOS and/or ADIR trained) - Remote (Employed)

Time commitment: Full-time employment is preferred, though we can also offer part-time (minimum of 4 days per week).

Location: This is a fully remote role; however, you must permanently reside in the UK throughout your employment with Paloma.

The Opportunity

Paloma Health has developed a new gold-standard autism assessment pathway and our own Patient Record software system, which allows us to offer:

An exceptional service and timely assessments, as well as clear strengths and needs-based outcomes, regardless of whether an autism diagnosis is made.
High assessor role satisfaction by improving the experience of delivering assessments. For example, we are building an AI tool to streamline diagnostic report writing, which we know is a pressure of the role.

You will work as a member of a multidisciplinary assessment team, delivering:

Remote developmental histories and child observations (via video calls)
Peer MDT diagnostic decision-making, with the support of the senior clinical MDT where required
Tech-enabled outcome report writing
Outcome calls with parents and families (via video call)

From a cultural perspective, you are:

Comfortable working in a dynamic environment and embracing change
Excited about using new technologies in your role
Always looking for ways to improve our staff and patient experience

We commit to supporting your development and well-being, including:

The Paloma Clinical Academy programme supports all clinicians at all stages of their careers to develop (e.g. to our Senior Assessor role) and cross-skill (e.g. into ADHD when we launch that).
1 protected day per month for assessor team training, Continuing Professional Development (CPD), clinical supervision and reflection.
Quarterly development conversations with clear career progression pathways.
Clear weekly timetables that support a role mix across appointments, administration, development, and team building.

For full details please click below.

Rhagor

ADOS Autism Assessor for Children and Young People - Exeter/South West England

ADOS Autism Assessor for Children and Young People, based in our Exeter clinic

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Location: This role is in-person based at our Exeter, Devon clinic.

The Opportunity

Paloma Health has developed a new gold-standard autism assessment pathway and our own Patient Record software system, which allows us to offer:

An exceptional service and timely assessments, as well as clear strengths and needs-based outcomes, regardless of whether an autism diagnosis is made.
High assessor role satisfaction by improving the experience of delivering assessments. For example, we are building an AI tool to streamline diagnostic report writing, which we know is a pressure of the role.

You will work as a member of a multidisciplinary assessment team, delivering:

In-person child observations at our Exeter clinic
Peer MDT diagnostic decision-making, with the support of the senior clinical MDT where required
Tech-enabled outcome report writing
Outcome calls with parents and families (via video call)

From a cultural perspective, you are:

Comfortable working in a dynamic environment and embracing change
Excited about using new technologies in your role
Always looking for ways to improve our staff and patient experience

We commit to supporting your development and well-being, including:

The Paloma Clinical Academy programme supports all clinicians at all stages of their careers to develop (e.g. to our Senior Assessor role) and cross-skill (e.g. into ADHD when we launch that).
1 protected day per month for assessor team training, Continuing Professional Development (CPD), clinical supervision and reflection.
Quarterly development conversations with clear career progression pathways.
Clear weekly timetables that support a role mix across appointments, administration, development, and team building.

For full details please click below.

Rhagor

Crynodeb o'r swydd

Teitl cyflogwr

Administration Assistant, Band 2

NHS AfC: Band 2

Trosolwg o'r swydd

Prif ddyletswyddau'r swydd

Gweithio i'n sefydliad

Swydd-ddisgrifiad a phrif gyfrifoldebau manwl

Manyleb y person

Qualifications & Experience

Meini prawf hanfodol

Meini prawf dymunol

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