Job summary
- Main area
- Medical Roster Team
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 318-24-COR-R12531
- Employer
- Gloucestershire Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Victoria Warehouse
- Town
- Gloucester
- Salary
- £22,816 - £24,336 per annum
- Salary period
- Yearly
- Closing
- Today at 23:59
- Interview date
- 14/05/2024
Employer heading
Temporary Staffing Assistant Co-ordinator, Band 3
Band 3
Join us at an exciting time for Gloucestershire Hospitals NHS Foundation Trust! We have an ambitious plan for our journey to Outstanding and are looking for aspirational, committed individuals to join us, making a real difference to both staff and patients.
As a former winner of England for excellence award: Tourism destination of the year, the beautiful city of Gloucester and the scenic regency spa town of Cheltenham are fantastic places to work and live.
As a hospital Trust we are currently involved in over 100 clinical trials and studies, whilst also providing acute elective and specialist services to a population of over 620,000.
By joining Gloucestershire Hospitals NHS Foundation Trust new colleagues can look forward to a warm welcome and a future full of opportunities and support.
Job overview
The post holder will play a key role in the smooth running and continuous improvement of our Medical temporary staffing processes. A vital service that works closely with clinical areas organising suitable cover to ensure quality of care for our patients.
Working in a close and friendly team you will work in a fast paced environment handling day-to-day tasks such as new shifts to cover, complaints, data entry, and general queries.
If you are a creative person with a passion for innovation and improving quality this could be the role for you - the successful candidate will work closely with the team and wider department to constantly find ways of improving how we work.
Main duties of the job
1) Respond to incoming queries and shift cover requests
This will require strong planning and meticulous working skills
2) Input and update the Temporary Staffing System
Good IT and Data understanding skills will be key to this
3) Manage the Temporary Staffing Email inbox
Being a good organiser will be beneficial in this area.
4) Liaise with Clinics to support the temporary staffing process
Excellent communications and inter-personnel skills with be highly advantageous here
5) Attend Weekly team catch ups
6) Attend monthly Team Meetings
7) Undertake Training as required
8) Maintain a high-level of confidentiality
Working for our organisation
Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county and with over 8,000 staff, we are one of the largest NHS trusts in the UK. We offer a generous annual leave allowance, excellent bank rates, access to the excellent NHS Pension Scheme, discounts for local shops, restaurants and services, access to our health and well-being hub, access to our two on-site nurseries, flexible working options, discounted public transport, reward and recognition schemes, exercise and activity classes and membership to our popular hospital choir.
Detailed job description and main responsibilities
- Line Manager/ Bank Office Staff
- Medical Teams and General Managers
- Senior Nurses/Lead Nurses/Clinical Nurse Managers/ Ward Managers
- Bank Nurses and Medical Locums
- Ward staff
- External agencies
- Agency staff
- Payroll staff
- Training and education department personnel
Person specification
Qualifications
Essential criteria
- A-Levels, T-Level and/or equivalent experience
- Recent and continued professional development (CPD)
Experience
Essential criteria
- Experience of working in a busy administrative environment, delivery a full range of secretarial and administrative procedures
- Previous experience of working towards targets/deadlines
Desirable criteria
- Previous experience working within clinical environments
- Previous experience delivering training/ workshops
Knowledge/ Skills
Essential criteria
- Knowledge of confidentiality and data protection legislation and is able to use discretion where necessary
- Knowledge of complaints management process
- Advanced skills using Microsoft Office (Excel, Outlook, PowerPoint & Word)
Desirable criteria
- Knowledge of Medical Temporary staffing platforms such as Allocate
- Knowledge of continuous improvement practices
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Steven Aughton
- Job title
- Operational Support Manager Medical Temp Staffing
- Email address
- [email protected]
- Telephone number
- 0300 422 6929
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