Job overview

Main duties of the job

Dispensary Responsibilities

Assist with dispensing prescriptions  ensuring accuracy and adherence to procedures. Prepare compliance aid packs and provide basic medicine information to patients, referring complex queries when needed. Process prescriptions, payments, and private sales via the pharmacy system. Support controlled drug processes including register entries, stock checks, and discrepancy reporting, and occasionally help prepare simple extemporaneous medicines.

Telephone & Reception Duties

Respond to calls and enquiries  handling questions about prescriptions, availability, and missing charts. Escalate complex issues to pharmacists or departments as appropriate. Take verbal orders from authorised staff, record details accurately, and prioritise urgent or discharge-related requests.

Ward-Based Duties

Work with Medicines Optimisation Technicians and pharmacists to deliver patient-focused care. Communicate with patients and carers, assess patients’ own medicines, reconcile medication histories, and process supply needs. Support efficient discharge planning by ensuring timely medicine provision.

Distribution Duties

Assist with ward stock top-ups management and storage. Promote efficient medicine use and manage returns or disposals. Support order processing, data entry, and delivery receipt checks.

General & Rotational Responsibilities

Attend all required training and undertake rotations across specialist areas to gain pharmacy experience.

Working for our organisation

We take pride in placing people at the centre of everything we do, working together as a united team. Driven by a shared ambition to continually grow, develop, and learn, we recognise and value every contribution. By combining our experience and skills, we not only support our vibrant, diverse communities, but also support one another.

With a team of over 9,000 employees, we are proud to be the largest employer in Gloucestershire and rank among the top 10 largest Trusts in the South West region. By joining our Trust, you will benefit from an excellent package that includes exclusive benefits, flexible working opportunities and the chance to gain valuable experience in one or both of our innovative hospitals.

As well as generous annual leave allowance, you will have access to the excellent NHS pension scheme, competitive bank rates, discounts at local shops and restaurants, access to two on-site nurseries, discounted public transport, reward and recognition and a range of health and wellbeing initiatives to support you.