Job summary
- Main area
- Outpatients
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 251-FCSS2145-HCSW
- Employer
- Hampshire Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- BASINGSTOKE
- Town
- BASINGSTOKE
- Salary
- £24,937 - £26,598 per annum pro rata
- Salary period
- Yearly
- Closing
- 29/01/2026 23:59
Employer heading
HCSW
Band 3
Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.
Job overview
The Healthcare Support Worker is part of the multidisciplinary team delivering care to patients.
The Health Care Support Worker carries out a range of care activities and tasks in support of and supervised by a Registered Nurse, or another registered practitioner.
A Health Care Support Worker – Higher level -
1. Undertakes a range of delegated clinical care duties in hospital
2. Records patient observations and changes to patient clinical conditions. Recognise and appropriately escalates
3. Carries out limited clinical care duties
4. Undertakes and provides support to patients with toileting, bathing, dressing and meals
Main duties of the job
To support the qualified practitioners in the delivery of a seven-day, twenty-four-hour service, this includes:
• Providing effective evidence-based care for patients referred to the service under the supervision of qualified practitioners
• Using personal effectiveness and knowledge to contribute to the development and delivery of a high-quality, cost-effective service.
• Working together with multi-professional staff and patients/carers in all aspects of service improvement.
• Completing the Band 3 competency framework within the identified time scale
• Following the successful completion of the Band 3 competency framework the Clinical Support Worker will ensure that they always act within their sphere of competence and be confident and accountable for their actions
Job description
Working for our organisation
Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.
Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.
We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.
The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.
Tackling Climate Change: Hampshire Hospitals aims to embed sustainability and net zero carbon principles into the delivery of care across all its services. To find out more, search HHFT Climate Action or [email protected].
Detailed job description and main responsibilities
To always adhere to the trust and local Child Protection and Safeguarding Policy
• To complete the Trust Competency Framework for Clinical Support Worker HL, achieve the minimum skill set and achieve specialist competencies as appropriate.
• To contribute to a department/ward-based framework to support clinical supervision and education for all staff and students. Freedom to Act
• To be responsible for your own activities/workload and manage effectively within the limits of your own
Person specification
Customer care for patients and/or service users:
Essential criteria
- To always adhere to the trust and local Child Protection and Safeguarding Policy • To complete the Trust Competency Framework for Clinical Support Worker HL, achieve the minimum skill set and achieve specialist competencies as appropriate
- To be responsible for your own activities/workload and manage effectively within the limits of your own competence and authority. • To act on own initiative when delivering patient care with supervision accessible • To follow standard operating procedures with someone available for reference • To act on own initiative when delivering patient care with supervision accessible
- To be able to record patient observations, for example, o taking blood pressure o blood glucose monitoring o observing patients for signs of agitation or distress o wound observations and simple wound dressings o removal of peripheral cannula o urinalysis and pregnancy testing o removal of a urinary catheter o changing stoma bag
COMMUNICATION
Essential criteria
- To be personally competent to assess capacity, gain valid informed consent and have the ability to work within a legal framework with patients who lack capacity to consent to treatment, referring to the line manager when advice is needed
- To communicate on a regular basis with the patients, their relatives and colleagues in a caring, compassionate and professional manner • To provide and receive routine information using tact or persuasive skills
Desirable criteria
- To maintain confidentiality of information relating to patients, staff and Health Service business in accordance with Trust policy and the Data Protection Act • To attend case conferences and patient reviews as appropriate
PHYSICAL SKILLS /EFFORT
Essential criteria
- To gain physical skills through practice and has developed physical skills required to carry out the role • To be able to manipulate objects, fine tools and materials
- To works with a narrow margin of error recognising the importance of accuracy • To have good hand-eye coordination when using test equipment, for example, blood glucose monitors, manipulating wheelchairs
- To perform moving and handling tasks related to supplies, equipment, beds and patient trolleys • Will be frequently required to exert moderate effort for several short periods or several long periods. May occasionally need to exert intense effort for several short periods. This may be manoeuvres patients for toileting, bathing using aids, toileting, bathing without mechanical aids Mental
Desirable criteria
- To be able to concentrate while completing clinical and personal care procedures • To be able to work in predictable and unpredictable situations when responding to emergency si
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Bridget Mancho
- Job title
- Senior sister
- Email address
- [email protected]
- Telephone number
- 01256313218
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