The post holder will provide comprehensive administrative, coordination and reporting support to the Reporting and Assurance Team, ensuring the effective management of meetings, documentation, information systems and stakeholder communications. The role requires a proactive and organised individual who can work independently, exercise judgement and discretion, manage competing priorities, and maintain high standards of accuracy, confidentiality and customer service.

Administrative

To provide administrative support to the Reporting and Assurance Team, coordinating a range of routine and complex activities.

To coordinate diaries and arrange meetings, workshops and events, ensuring availability of attendees, venues and supporting documentation.

To prepare, distribute and maintain meeting agendas, papers, minutes, action logs and associated documentation.

To manage incoming and outgoing correspondence, responding to routine enquiries and escalating complex matters appropriately.

To act as a key point of contact for internal and external stakeholders, ensuring timely communication and professional customer service.

To maintain electronic filing systems, databases, trackers and records, ensuring information is accurate, up to date and accessible.

To support the production, formatting and distribution of reports, presentations, dashboards and briefing materials.

To maintain and update performance, governance and assurance documentation, including action trackers, risk logs and other information registers where required.

To handle sensitive and confidential information in accordance with organisational policies and information governance requirements.

To organise travel, accommodation, room bookings and meeting logistics as required.

To support project delivery and improvement activity through effective administration, coordination and record keeping.

To manage and prioritise workload independently, using initiative to resolve issues and meet deadlines.

To develop and maintain effective working relationships with colleagues, system partners and external stakeholders.

To provide administrative cover and support across the wider team during periods of peak demand, annual leave or absence.

To utilise Microsoft Office applications and other information systems to support efficient team operations and deliver high-quality outputs.