Job overview

To provide an efficient and comprehensive housekeeping service to all patients, visitors and staff while contributing to enhancement of patient care.

The Housekeeping service plays a vital role and is included as part of the ward/department team to ensure that a pleasant, safe, welcoming and clean environment is provided to patients, visitors and staff.

Main duties of the job

Undertake the collection, ordering and distribution of patient food in a timely manner at appropriate meal times in:

Taking menu orders directly from patients.

The serving of food directly to the patient when required.

Communicating with Catering Department regarding patient admission, transfer and discharge where there are special meal requirements.

Basic preparation of light snacks and beverages as required

Checking expiry dates on ward based catering supplies when required 

To provide and receive routine information to inform work colleagues, patients, clients and service users. Particularly maintaining communication with Domestic Assistants and Nursing colleagues in relation to cleaning issues.

To use communicational skills (tact / persuasion) where required to deal with barriers to communication.

Working for our organisation

About us

Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire University NHS FT, George Eliot Hospital NHS Trust and Worcestershire Acute NHS Hospitals Trust.

Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.

We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care wed want for our family and friends.

More than 3,000 people work for the Trust they tell us its a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.

We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.

Russell Hardy, Trust Chairman: “The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential.”

Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time.