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Job summary

Main area
Research and Development
Grade
Band 5
Contract
Permanent
Hours
  • Full time
  • Home or remote working
Mon-Fri
Job ref
229-COR-7537005
Employer
Wye Valley NHS Trust
Employer type
NHS
Site
Wye Valley NHS Trust
Town
Hereford
Salary
£31,049 - £37,796 Salary is dependant on experience pa pro rata
Salary period
Yearly
Closing
09/11/2025 23:59

Employer heading

NHS

Research Support Facilitator

Band 5

 

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Job overview

We are seeking a proactive and detail-oriented Research Support Facilitator to join our team in advancing clinical research across Herefordshire and surrounding areas.

This pivotal role supports the delivery of high-quality, patient-centred research by coordinating the administrative processes that enable studies to open swiftly and safely. Acting as the first point of contact for researchers, you will liaise with Sponsors, Clinical Trials Units, and clinical teams to assess feasibility, arrange study set-up, and confirm capacity and capability. Guided by our values of Compassion, Accountability, Respect and Excellence, you will help ensure research is accessible, relevant, and contributes to improving patient care.

Main duties of the job

Coordinate the feasibility, set-up, and delivery of clinical research studies across the Trust.

Administer the Assessment, Arrangement, and Confirmation of Capacity and Capability for new studies.

Act as the primary point of contact for Sponsors, Clinical Trials Units, and internal research teams.

Organise and facilitate Site Selection and Site Initiation meetings with clinical and support staff.

Maintain accurate study records and timelines using EDGE and other Trust systems.

Process trial amendments and manage study documentation in line with regulatory standards.

Provide guidance and support on research governance processes including IRAS, HRA approvals, and Research Passports.

Develop and improve Standard Operating Procedures for research administration.

Train and support staff involved in research, ensuring clarity of roles and responsibilities.

Produce reports and data summaries to support strategic planning and performance monitoring.

Working for our organisation

Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire University NHS FT, George Eliot Hospital NHS Trust and Worcestershire Acute NHS Hospitals Trust.

Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.

We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care wed want for our family and friends.

More than 3,000 people work for the Trust they tell us its a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.

We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.

Russell Hardy, Trust Chairman: The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential.

Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time.

Detailed job description and main responsibilities

For more information about the role and responsibilities please see the attached job description and person specification.

Person specification

Education & Qualifications

Essential criteria
  • Degree in a science, research, or management-related field, or appropriate experience working in Research Governance within the NHS
Desirable criteria
  • Current ICH-GCP

Skills, Knowledge & Abilities

Essential criteria
  • Ability to understand clinical trial protocols, and identify potential difficulties that may impact on the Trust’s ability to deliver research.
  • Detailed understanding and application of clinical trials regulations and research governance policies
  • Knowledge and understanding of the UK research landscape including HRA and NIHR.
  • Knowledge and understanding of NIHR systems and processes, including NCVR, Model Agreements and Research Passports.
  • Ability to populate and interrogate data platforms; to extract, interpret and communicate data in a variety of formats for a range of audiences.
  • Ability to understand and communicate complex information to a range of internal and external audiences.
  • Problem solving skills, and ability to analyse where processes have failed and propose corrections.
  • Provide advice and guidance to staff on research governance processes.
  • Organise and manage effective meetings with a range of clinical and non-clinical staff to plan for feasibility and research delivery.
  • Propose changes to improve the effectiveness of the research and development service
  • Contribute to the development and maintenance of Standard Operating Procedures, guidance and procedures for own work area.
  • Experience of working in a research environment (NHS, University of industry)

Personal Attributes

Essential criteria
  • Utilise persuasive skills, tact and diplomacy to overcome challenges.
  • Able to work within a team, and understand own role, working on own initiative
  • Excellent organisational skills, with high level of attention to detail and accuracy
  • Ability to motivate, persuade, negotiate and influence others
  • Ability to prioritise and manage own and others’ time effectively
  • Willingness to undertake personal development and learn new skills

Other Factors

Essential criteria
  • Ability to fulfil the travel requirements of post

Experience

Essential criteria
  • Experience of working in a research environment (NHS, University of industry)
Desirable criteria
  • Experience of working within a clinical research setting

Employer certification / accreditation badges

Trust IDApprenticeships logoNo smoking policyMenopause Friendly EmployerAge positiveInvestors in People: GoldArmed Forces Covenant (Silver Award)Mindful employer.  Being positive about mental health.Disability confident employercorporate covenantNHS Rainbow badge

Applicant requirements

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Kym Teale
Job title
Research & Development Manager
Email address
[email protected]
Telephone number
01432 355444
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