Job overview

The purpose of this job is to be responsible for providing a full secretarial and PA service to the Medical Division. The role involves working for Consultants and their team, typing clinical correspondence, reports, etc using the digital system, general administrative duties within the Respiratory team, but there may need to be flexibility in working through Division as service needs require.

Main duties of the job

• To provide a comprehensive secretarial service to consultants, visiting consultants, junior medical doctors and clinical nurse specialists.
• To supervise and take responsibility for assistant medical secretaries and departmental clerk.
• To ensure all referrals are date stamped with date of arrival and entered on to waiting list daily.
• To monitor e-Referral system daily, print referrals for Consultant’s approval, accept/change referrals as appropriate.
• To ensure all referrals are graded by consultant and appointments booked according to clinical need, in chronological order adhering to clinic booking rules.
• To ensure EPR (Electronic Patient Record System) data is correct at all times adhering to 18 week waiting time guidance.
• To be responsible for Waiting List management for inpatients and outpatients adhering to the 18 week pathway and 62 day pathway.
• To be responsible for registering new patients, as required.
• To be responsible for completing weekly data quality validation reports and validating Waiting Lists ensuring there are no breaches, including the PPV (Patient Pathway Validator)
• To arrange outpatient appointments and inpatient TCI (to come in) dates on EPR.
• To be responsible for the diary management of clinics ensuring that all slots are fully utilised.

Working for our organisation

Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire NHS FT , the George Eliot Hospital NHS Trust and Worcestershire Acute Hospitals NHS Trust.

Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.

We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care we’d want for our family and friends.

More than 3,500 people work for the Trust – they tell us it’s a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.

We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.

Russell Hardy, Trust Chairman: “The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential.”

Our values - Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time…all the time.