Job overview

Payroll Officer/Administrator

Join Our Payroll Team and Make a difference today!

Are you customer-focused and passionate about getting things right first time? We are looking for a Payroll Officer to join our friendly and supportive Payroll Team at Wye Valley NHS Trust.

In this rewarding role, you will help to ensure that Wye Valley NHS employees are paid accurately and on time, making a real difference to colleagues who deliver outstanding patient care every day here at Wye Valley NHS Trust.

The Job holder will provide an efficient and effective payroll service for Wye Valley NHS Trust. They will work as part of a team which strives for continuous improvement and efficiency, ensuring an accurate payroll is produced according to defined deadlines.

The Job holder will require detailed knowledge and interpretation adhering to current NHS terms and conditions, Trust’s local policies, Statutory regulations and NHS directives affecting pay.

 They will complete complex calculations, resolve enquiries and provide information and advice when required. Maintaining accurate employee records by updating the National Payroll system (currently ESR – Electronic Staff Record system) is essential.

They will be an effective member of the team and co-operate to achieve goals and objectives, ensuring regular training is undertaken.

We are a supportive working environment with ongoing training and development.

Main duties of the job

         What You will be doing….

·       Processing payroll transactions accurately and efficiently within strict deadlines.

·       Maintaining employee records using the NHS Electronic Staff Record (ESR) system.

·       Applying NHS Terms and Conditions, statutory regulations, and Trust policies to ensure payroll accuracy and compliance.

·       Calculating complex pay elements, including enhancements, deductions, sickness, and contractual changes.

·       Investigating and resolving payroll queries, providing advice and guidance to staff and managers.

·       Working collaboratively within a dedicated team that values continuous improvement, innovation, and excellent customer service.

·   What We are looking for….

• Strong attention to detail and accuracy.
• Excellent numerical and problem-solving skills.
• Ability to interpret policies, procedures, and payroll regulations.
• Strong communication and customer service skills.
• Experience working with payroll systems, ideally ESR or similar.
• A positive team player with a commitment to continuous improvement.

Why Join Us?

You will be part of a team that directly supports our workforce.

Have the opportunity to develop specialist payroll expertise.

A supportive working environment with ongoing training and development.

Have a role where accuracy, professionalism and teamwork are truly valued.

Working for our organisation

About us

Wye Valley NHS Trust is a member of an NHS Foundation Group with South Warwickshire University NHS FT, George Eliot Hospital NHS Trust and Worcestershire Acute NHS Hospitals Trust.

Located on the border with Wales in the shadow of the Black Mountains, we provide acute and community services across Herefordshire and into parts of Powys and run Hereford County Hospital and the community hospitals in Bromyard, Leominster and Ross-on-Wye.

We are a progressive and forward looking trust with ambitious plans to improve quality and integrate patient pathways through close collaborative working with our partners to deliver the quality of care wed want for our family and friends.

More than 3,000 people work for the Trust they tell us its a great place to work, blending the busyness of a DGH with the benefits of working in a beautiful rural and unspoilt county like Herefordshire.

We can offer a great work-life balance and have a fine tradition of working with staff to help them achieve their full potential.

Russell Hardy, Trust Chairman: “The strength of the Trust is its amazing staff; a great place to work, a great place to develop your career and a great place to reach your potential.”

Our values -Care, Accountability, Respect and Excellence - are at the heart of all we do. We believe in providing the right care in the right place at the right time.