Job summary
- Main area
- Administration
- Contract
- 2 years (2 Year Fixed Term Contract)
- Hours
- Full time
- Home or remote working
- Job ref
- 4265-8124696
- Employer
- HUC
- Employer type
- NHS
- Site
- HUC HQ
- Town
- Ascots Lane, Welwyn Garden City
- Salary
- £30,600 per annum
- Closing
- 23/07/2026 23:59
Employer heading
Work Well for Health Coordinator
Job overview
Are you passionate about helping people improve their health, wellbeing, and employment outcomes? We are looking for a motivated and compassionate WorkWell Coordinator to join our WorkWell for Health service.
In this rewarding role, you will support individuals whose health is impacting their ability to stay in work, return to work, or move closer to employment. Managing a diverse caseload, you will undertake holistic assessments, develop personalised WorkWell Plans, and coordinate access to a range of health, wellbeing, employment, and community support services.
Working closely with healthcare professionals, local authorities, employers, and voluntary sector partners, you will act as a trusted single point of contact, empowering people to overcome barriers, achieve their goals, and improve their overall quality of life.
This is an exciting opportunity for someone who is organised, empathetic, and committed to delivering person-centred support that makes a real difference to individuals and communities across Hertfordshire.
Main duties of the job
· Manage a caseload of participants throughout the WorkWell pathway, ensuring timely, personalised and person-centred support.
· Undertake holistic work and health assessments to identify individual strengths, barriers and support needs, using recognised assessment tools where appropriate.
· Co-produce personalised Back to Work or Thrive at Work Plans with participants, setting realistic goals, agreed actions and measurable outcomes.
· Build trusting relationships using coaching, motivational interviewing and behaviour change techniques to promote confidence, resilience and self-management.
· Empower participants to build the knowledge, confidence and skills required to manage their health and wellbeing and achieve sustainable work-related outcomes.
· Coordinate timely referrals and signposting to appropriate health, wellbeing, employment and community support services, working collaboratively with partner organisations.
· Monitor participant progress through regular reviews, adapting support plans to reflect changing needs and circumstances.
· Liaise with employers, occupational health providers and partner organisations to support individual participants and facilitate sustainable employment outcomes where appropriate.
Working for our organisation
We reserve the right to close this vacancy early, should we receive sufficient applications for the role.
Detailed job description and main responsibilities
For more information about this role, please see the attached job description and person specification.
Person specification
Knowledge and Experience
Essential criteria
- Experience of managing a caseload and delivering person-centred suppor
- Experience of undertaking holistic assessments and developing personalised support plans.
- Experience of supporting people with health-related barriers, including physical health, mental health or wider social issues.
- Experience of working collaboratively with health, social care, voluntary or community organisations.
- Experience of coordinating referrals and supporting individuals to access appropriate services.
- Excellent communication and interpersonal skills, with the ability to build rapport and motivate individuals.
- Ability to manage competing priorities and work independently.
- Good IT skills and experience of maintaining accurate electronic records
- Knowledge of safeguarding, confidentiality and information governance.
- Understanding of the wider determinants of health and the impact of health on employment.
Desirable criteria
- Experience working within Primary Care, community health, social prescribing, health coaching, employment support or vocational rehabilitation
- Knowledge of the WorkWell programme or similar health and work initiatives
- Training in Motivational Interviewing, Health Coaching or behaviour change approaches.
- Experience of partnership working across NHS, local authority, VCSE or employment services
- Experience of collecting outcome measures and reporting performance data
- Knowledge of local health, wellbeing and community support services across Hertfordshire
Education and Qualifications
Essential criteria
- Good standard of education, including GCSE (or equivalent) in English and Mathematics.
- Relevant vocational qualification or equivalent experience in health, social care, employment support, wellbeing, public health or a related field
Desirable criteria
- Level 3 or Level 4 qualification in Health & Social Care, Advice & Guidance, Coaching, Community Development, Public Health or a related discipline.
- Health Coaching, Motivational Interviewing or Behaviour Change training
- Safeguarding Adults and Children training
- Mental Health First Aid or equivalent wellbeing qualification.
Personal Attributes, Values and Behaviours
Essential criteria
- Demonstrates HUC's values and behaviours in all aspects of their work.
- Passionate about improving health, wellbeing and reducing health inequalities.
- Compassionate, empathetic and committed to delivering person-centred support.
- Excellent interpersonal skills with the ability to build rapport, motivate and inspire individuals from diverse backgrounds.
- A collaborative team player who develops positive relationships with colleagues and partner organisations.
Desirable criteria
- Passion for innovation and developing new ways of working.
- Experience of working within integrated or partnership-based services
- Understanding of strengths-based, coaching or behaviour change approaches.
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Sarah-Jane Newbigging
- Job title
- Non Clinical Recruiter
- Email address
- [email protected]
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