Job summary
- Main area
- Service Manager
- Grade
- Band 8b
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 367-UNPL-8271
- Employer
- Hertfordshire Partnership NHS Foundation Trust
- Employer type
- NHS
- Site
- Kingfisher Court, Radlett
- Town
- Radlett
- Salary
- £58,972 - £68,525 per annum + 5% basic salary (max £2,011 per annum)
- Salary period
- Yearly
- Closing
- 05/05/2024 23:59
- Interview date
- 15/05/2024
Employer heading
Service Manager - Acute and Urgent Care Division
Band 8b
Values Based Screener
At Hertfordshire Partnership Foundation Trust we are looking for people to join us who share our values and those of the NHS. Before your application can be considered please take part on our online values questionnaire, which you can find below. When you have finished you will be sent a 'completion code' by email, which will be valid for 6 months and required to submit your application form.
http://hpft.recruitforvalues.com/
Job overview
Service Manager - Acute and Urgent Care Division
We are looking to appoint an exceptional leaders with a significant level of operational management experience in health or social care, to take the role of Service Manager (8B) within Acute and Urgent Care Division.
This is an exciting opportunity for an enthusiastic, dedicated, person-focused and experienced individual to apply to work in our team.
The post holders will have a proven track record in operational leadership and should have the ability to lead by example, motivate and empower
others and will play a fundamental role in ensuring effective outcomes and high quality care for those using our acute mental health services in
Hertfordshire.
By inspiring a culture of high performance and continuous quality improvement in teams, the post holder will ensure the sustained
provision of high quality services and standards for our service users, their carers and families.
Interview date - 15th May
Main duties of the job
The successful candidate will:
- develop new ways of working
- be a strong leader to help us achieve our vision
- have demonstrable management experience within the NHS or related fields
- have significant experience of working with clinicians and multi-disciplinary teams to achieve service improvement
- contribute to the overall strategic direction and delivery of adult mental health services within the county as a whole
- be required to work both independently, using initiative, and alongside professional leads, clinical colleagues, Trust senior
managers and key partner organisations.
For an informal chat/visit, please contact John Murray Head of Service, Acute and Urgent Care: [email protected]
Working for our organisation
HPFT is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of ‘Outstanding’ from the Care Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.
Our family of over 3500 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings.
The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:
Our Trust values are:
Welcoming. Kind. Positive. Respectful. Professional.
These values are at the core of who we are, everything we do, and how we do it!
Detailed job description and main responsibilities
- To manage the allocated service within the Division.
- Manage the service in close consultation with and under the direction of the service line Clinical Lead.
- Support the development of the Clinical Services Strategy and annual business plan for the service.
- Ensure patient safety and service quality excellence within the service.
- Deliver agreed performance targets within the service.
- Support the Trust’s strategy to continuously develop line management teams’ capabilities.
- Work with corporate colleagues to secure the management information requirements necessary for the effective management of the service.
- Manage both direct and indirect costs and overheads relating to the service.
- Understand the local and wider health economy in which the service operates.
- Identify and exploit new business and service development opportunities regarding the service.
- Maximise income streams and manage costs in relation to levels of available income.
- Work in a multi-disciplinary way with operational leads and colleagues to manage and deliver clinically safe and effective services.
- Achieve earned autonomy and freedoms for the service in accordance with the Trust’s management policies by demonstrating sustained service management capability and excellent levels of performance.
- Work flexibly to support the achievement of the division’s strategic agenda and provide cover in times of absence.
For a More in-depth Person and Job Description please read attached before applying
Person specification
QUALIFICATIONS/EDUCATION/TRAINING
Essential criteria
- First degree/relevant qualification in clinical or social care
- Master’s Degree or career experience equivalent
Desirable criteria
- Registration with relevant professional body, e.g. HPC, GSCC, GMC etc
- Additional qualifications in management
EXPERIENCE
Essential criteria
- Significant health and/or social care experience at senior management level in any relevant discipline
- Significant experience of clinical governance and quality assurance processes
- Demonstrable experience of risk management, clinical audit, clinical effectiveness and information governance processes
- Experience of project planning and service development
Desirable criteria
- Experience as a service user and / or carer
- Experience of research governance processes
SKILLS/KNOWLEDGE/ABILITY
Essential criteria
- Understanding of current government and health and social care strategy and policy in respect of integrated governance and quality standards
- Specialist knowledge of mental health/learning disability quality and clinical governance processes
- Good interpersonal and influencing skills.
- Accomplished IT skills
- Excellent communication and presentation skills
- Accomplished report writing skills
- Accomplished negotiator
- Understanding of the national public service modernisation agenda
- Capacity for lateral thought
- Data processing skills
Desirable criteria
- Change management skills
Employer certification / accreditation badges
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- John Murray
- Job title
- Head of Service, Acute and Urgent Care
- Email address
- [email protected]
- Telephone number
- 07747762813
- Additional information
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