Job summary
- Main area
- Manager
- Grade
- Band 8a
- Contract
- 1 year (Fixed Term or Secondment to the vacant post)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 812-26-LC-HWDESP-PM-01
- Employer
- Hertfordshire Community NHS Trust
- Employer type
- NHS
- Site
- Sandridge Gate
- Town
- St Albans
- Salary
- £57,528 - £64,750 per annum
- Salary period
- Yearly
- Closing
- 16/04/2026 23:59
- Interview date
- 01/05/2026
Employer heading
Herts & West Essex Diabetic Eye Screening Programme Manager
Band 8a
Job overview
As Programme Manager, you will lead the operational delivery, performance, and continuous improvement of the local DESP, ensuring that high‑quality, patient‑centred screening services are consistently delivered across the region.
You’ll work closely with the Clinical lead, Planned Care Pathway Lead, Assistant Direct of Specialist services, Programme Team Leads in HCT & ENHT & NHS England to maintain compliance with national screening standards and drive innovation in service delivery.
Main duties of the job
• Oversee day‑to‑day management of the Diabetic Eye Screening Programme across Herts & West Essex
• Ensure full compliance with national DESP standards, KPIs, and quality assurance requirements
• Lead service planning, performance monitoring, and reporting
• Manage relationships with staff within HCT & ENHT
• Support incident management, governance processes, and Quality Assurance visits
• Drive service improvements, pathway optimisation, and patient experience initiatives
• Provide leadership to programme staff
Working for our organisation
- A big thank you for considering joining us at Hertfordshire Community NHS Trust
- You'll find it a great place to work with many benefits offered to you as a member of our staff
- We put our patients, their families and carers at the centre of our vision - Outstanding Services and Healthier Communities
- Our staff are proud to be Innovative, Caring and Agile in their work to help achieve the Trust vision
- We welcome diversity in our workforce and are interested in applicants from all backgrounds and ages
- We don't want you to miss out so we'd like you to know that if we have a high level of interest in this role, the vacancy may close prior to the advertised closing date, so please make your application as soon as possible - Apply now
- You've made a great decision to apply to join to HCT - we're looking forward to taking the next steps of the journey with you.
You can apply to Access to Work to get money for communication support at a job interview - please use this link for more information: https://www.gov.uk/guidance/apply-for-communication-support-at-a-job-interview-if-you-have-a-disability-or-health-condition-access-to-work
You need to apply before the interview takes place.
Detailed job description and main responsibilities
· To monitor, analyse and interpret performance data to produce complex national reports to be presented regularly to NHSE Programme Board.
· To receive and present very complex data to senior managers within HCT, GPs and the National Programme.
Person specification
Qualifications and Experience
Essential criteria
- Educated to master’s degree level or equivalent level of knowledge
- Extensive experience in a management/leadership role.
- Proven experience in service management within the NHS or a similar environment
- Proven experience of complex transformation
Skills
Essential criteria
- Excellent communication skills both oral and written, including ability to liaise and negotiate at all levels
- Able to analyse and interpret complex data
- Comprehensive understanding of the NHS environment and issues
- Confidence working with data, performance metrics, and quality frameworks
Desirable criteria
- Effective problem solving skills
Other
Essential criteria
- Able to use own initiative and take responsibility
- Knowledge of barriers to understanding and ability to explain complex issues simply
- Hold a full, valid, UK driving licence and have access to a care to use for business purposes (unless you have a disability as defined by the Equality Act 2010)
Desirable criteria
- A proactive, organised approach with the ability to manage competing priorities
Employer certification / accreditation badges
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Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Sue Oliver
- Job title
- HWE DESP Programme Manager
- Email address
- [email protected]
- Telephone number
- 07587 912544
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