Job summary
- Main area
- Admin
- Grade
- NHS AfC: Band 4
- Contract
- Permanent: part time
- Hours
- Part time - 22.5 hours per week (0.6)
- Job ref
- 367-LD&F-9671
- Employer
- Hertfordshire Partnership NHS Foundation Trust
- Employer type
- NHS
- Site
- Colne House
- Town
- Watford
- Salary
- £28,860 - £31,671 per annum, pro rata (inclusive of 5% HCAS)
- Salary period
- Yearly
- Closing
- 15/09/2025 23:59
Employer heading
Lived Experience Coordinator
NHS AfC: Band 4
Values Based Screener
At Hertfordshire Partnership Foundation Trust we are looking for people to join us who share our values and those of the NHS. Before your application can be considered please take part on our online values questionnaire, which you can find below. When you have finished you will be sent a 'completion code' by email, which will be valid for 6 months and required to submit your application form.
Job overview
The post holder will be responsible for providing line management, leadership, supervision, highly specialized peer support, and training to Health Access Champions (HACs).
Champions are trust employees who have learning disabilities and specific support needs related to them. The Learning Disability Coordinator must understand these unique challenges and provide appropriate management structures to support and develop HACs.
The role of the HAC is pivotal in promoting the health and wellbeing of people with learning disabilities to act as experts by experience and to advocate best practice when working with other professionals who may not have a specialist approach/experience in learning disabilities; by fully understanding the complex and multiple factors that are barriers to people with learning disabilities affecting care and the solutions to overcoming these barriers.
The post holder will embed the Health Access champion role within the community health teams.
The post holder will work with the Team to support continuous quality improvements. This involves the post holder initiating plans from projects to meet targets and coordinating the team.
Main duties of the job
To mentor and work alongside Health Access Champions to overcome any barriers and support them to have effective working relationships and fulfil their job role.
To have a clear understanding of equalities and social care legislation and how to apply this within your working practice.
A key element is to provide 1:1 support to the individual Health Access Champions social, emotional, physical and well-being needs within the workplace.
Interpret Health Access Champions’ individual needs and co-create a work plan that includes achievable targets to ensure the Health Access Champions reach their potential within the workplace with their agreement.
Attendance at meetings with all Health Access Champions and support with their bespoke mandatory training
Supporting Health Access Champions across Herts & Bucks, to ensure they are working to the level required and following work plans.
Involvement in developing individualised learning and work plans with the Health Access Champions and linking this to the PDR (performance) process.
Appropriate feedback to the postholder’s line manager, and involvement in regular supervision.
Practical support with accessing and utilising IT equipment.
Working for our organisation
Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of ‘Outstanding’ from the Care Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.
Our family of over 4000 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, plus medium and low secure learning disabilities services.
The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:
Our Trust values are:
Welcoming. Kind. Positive. Respectful. Professional.
These values are at the core of who we are, everything we do, and how we do it!
Would you like to be part of the HPFT family? Would you like work with us to ensure our service users live the fullest lives possible they can? Would you like to be supported in your career to be the best that you can be?
Detailed job description and main responsibilities
To mentor and work alongside Health Access Champions to overcome any barriers and support them to have effective working relationships and fulfil their job role.
To have a clear understanding of equalities and social care legislation and how to apply this within your working practice
A key element is to provide 1:1 support to the individual Health Access Champions social, emotional, physical and well-being needs within the workplace.
Interpret Health Access Champions’ individual needs and co-create a work plan that includes achievable targets to ensure the Health Access Champions reach their potential within the workplace with their agreement.
Attendance at meetings with all Health Access Champions and support with their bespoke mandatory training.
Supporting Health Access Champions across Herts & Bucks, to ensure they are working to the level required and following work plans.
Involvement in developing individualised learning and work plans with the Health Access Champions and linking this to the PDR (performance) process
Appropriate feedback to the postholder’s line manager, and involvement in regular supervision.
Practical support with accessing and utilising IT equipment.
Motivational support to guide Health Access Champions to stay focused on the task at hand.
Support to adjust and develop both verbal and written information where necessary, to ensure understanding of content.
Another key element is to act as a role model for the HACs re professional etiquette and conduct, in accordance with the trust values.
Person specification
QUALIFICATIONS/EDUCATION/TRAINING
Essential criteria
- Diploma health and social care or equivalent experience
- English and Maths GCSE/equivalent at Grade A-C
- An understanding of the LD and social care system
- Commitment to Continuing Personal Development
PREVIOUS EXPERIENCE
Essential criteria
- Experience of supporting people with learning disabilities in a health, educational or social care setting
- Ability to supervise/mentor others.
- Evidence of keenness to make a positive contribution to improving the quality of life for people with learning disabilities
Desirable criteria
- Experience of providing job coaching support
SKILLS/KNOWLEDGE/ABILITY
Essential criteria
- Skills and knowledge within the field of learning disability
COMMUNICATION SKILLS
Essential criteria
- Adapt communication style according to the needs of the individual HACs e.g. encouraging peer learning, making learning participative, building up tasks and objectives, and using unambiguous terms.
- Outstanding interpersonal skills with an emphasis on motivational communication.
- Basic written communication skills
- Evidenced verbal communication skills and the ability to listen effectively
- Understanding of confidentiality
- Ability to acknowledge diversity and promote anti discriminatory practice/equal opportunities in line with the provision of the Equality Act 2010.
- Ability to work unsupervised in a range of settings Ability to address barriers to understanding LD.
Desirable criteria
- Ability to adapt highly complex information into easy to use formats.
- Up to date knowledge of the practical application of equalities and social care legislation plus relevant national and local guidance pertaining to people with learning disabilities to overcome barriers to understanding.
ANALYTICAL SKILLS
Essential criteria
- Excellent organisation skills
- Ability to problem solve with others
- Adaptable to work in a range of environments
- Ability to role model excellent professional conduct
- Ability to assess the strength of individuals and teach them to use them effectively.
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Kate Senior
- Job title
- service manager
- Email address
- [email protected]
- Telephone number
- 01923 837044
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