Job summary
- Main area
- Team administrator - Psychological Therapies
- Grade
- Band 4
- Contract
- 6 months (Fixed term)
- Hours
- Part time - 22.5 hours per week (Monday - Friday 9am - 5pm)
- Job ref
- 367-ACMS-9440-A
- Employer
- Hertfordshire Partnership NHS Foundation Trust
- Employer type
- NHS
- Site
- Prospect House Watford, WD17 3XE
- Town
- Watford
- Salary
- £26,530 - £29,114 per annum, pro rata (Inclusive of 5% HCAS)
- Salary period
- Yearly
- Closing
- 23/07/2025 08:00
Employer heading
Psychological Administrator
Band 4
Values Based Screener
At Hertfordshire Partnership Foundation Trust we are looking for people to join us who share our values and those of the NHS. Before your application can be considered please take part on our online values questionnaire, which you can find below. When you have finished you will be sent a 'completion code' by email, which will be valid for 6 months and required to submit your application form.
http://hpft.recruitforvalues.co
Job overview
We are looking for a motivated and driven individual who will contribute to the provision of comprehensive, professional and effective administrative services for the psychological therapies staff in EPMHS based at Prospect House, Watford
You will provide support to the psychological therapies staff with day to day secretarial tasks. You will need to demonstrate the ability to prioritise workload, using initiative and mature judgement in decision making, whilst ensuring clear communication within the team.
You should enjoy and work well within a team, maintaining a positive, professional and calm approach. Excellent IT skills, a good working knowledge of all Microsoft Office applications. Attention to detail is essential together with accurate data input and typing skills.
Main duties of the job
You will need to demonstrate the ability to prioritise workload, using initiative and mature judgement in decision making, whilst ensuring clear communication within the team.
You will be required to work independently and apply a high degree of confidentiality to all of their work, whilst ensuring clear communication with the department and their colleagues. To undertake non-routine duties without direct supervision, working within broad procedural guidelines.
You should be able to demonstrate the ability to work well within a team, prioritise and manage own workload and be proactive whilst maintaining a positive, professional and calm approach. Excellent IT skills, a good working knowledge of all Microsoft Office including Microsoft Excel applications and accurate copy and typing is essential.
This is a very busy role responsible for all aspects of note taking and administration and will involve service user contact, so good interpersonal skills are required.
Working for our organisation
Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of ‘Outstanding’ from the Care Quality Commission
Our family of over 4,000 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:
Welcoming. Kind. Positive. Respectful. Professional.
About us - Hertfordshire NHS Partnership Trust
Heard. Respected. Included. Together, we help people with mental ill-health, learning disabilities and autism to live life to the fullest. We work throughout Hertfordshire, Buckinghamshire, Norfolk...https://www.hertsnhsgreattogether.co.uk/
Detailed job description and main responsibilities
To be highly proficient in the skill of note taking
Responsibility for ensuring all correspondence is accurately and appropriately presented using current methodologies and medical terminology used by the team.
To be highly skilled and experienced in the full range of secretarial work practices, software programmes, and specialised functional terms.
To use proficient internet skills to access, search and retrieve data relevant to team.
To use knowledge, and experience to meet the needs of the teams by completing non-routine tasks on a daily basis.
To update skills as necessary and attend mandatory training
To demonstrate excellent IT skills, a good working knowledge of all Microsoft Office applications and accurate typing is essential.
Ensure flexible approach to work and be able/willing to travel to other sites using own car within North Herts to take notes, if necessary.
To access and update patient records using Paris database, although training will be provided.
For a more detailed description, please see attached JD and PS.
Person specification
Qualifications
Essential criteria
- A good standard of education to secondary level.
- Advanced IT skills
- Experience of working in an office environment
- At least 2 years’ experience of note taking (shorthand not required)
Desirable criteria
- NVQ3/RSA3 OR equivalent experience.
Skills
Essential criteria
- Microsoft Office/Word/Excel/Outlook Packages
- Ability to organise and prioritise own workload.
- To be proficient in diary management.
- To record and transcribe notes, either by hand or on a laptop in meetings.
- Maintain a filing system, both paper and computerised systems.
Desirable criteria
- Experience of working in NHS or healthcare setting.
- Knowledge of medical terminology.
Employer certification / accreditation badges
Application numbers
Documents to download
Further details / informal visits contact
- Name
- Jackie Chong
- Job title
- Office Manager
- Email address
- [email protected]
- Telephone number
- 01923 953 123
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