Job summary
- Main area
- Senior Contracts Manager
- Grade
- Non NHS Banding
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 4265-7448676
- Employer
- HUC
- Employer type
- NHS
- Site
- Old Ambulance HQ
- Town
- Welwyn Garden City
- Salary
- Up to £55,500
- Closing
- 16/09/2025 23:59
Employer heading
Senior Contracts Manager
Non NHS Banding
Job overview
As Senior Contracts Manager, you will take ownership of managing complex NHS contracts, Estate and Supplier agreements across HUC’s services. You will act as a key interface between HUC and our commissioning partners, working closely with internal stakeholders across operations, clinical governance, clinical, business intelligence, commercial and finance.
Your leadership and contractual insight will help ensure that HUC continues to meet and exceed its obligations, innovate within its services, and maintain strong, collaborative relationships with Internal Departments, Commissioners, NHS and non-NHS providers.
Main duties of the job
• Lead the end-to-end management of NHS Standard and non-NHS Contracts, ensuring full compliance with national and local requirements.
• Act as the main point of contact for contract discussions, negotiations, variations, and renewals.
• Support internal teams by interpreting and advising on contract terms, KPIs, and performance metrics.
• Monitor service delivery and performance against contractual requirements, identifying risks and opportunities for improvement.
• Provide expert input into service delivery, bids, tenders, and mobilisation of new services in line with HUC’s strategic goals.
• Work cross-functionally to ensure contract deliverables are met across all services, including NHS 111, OOH, CAS, Dental, Primary Care and UTCs.
• Ensure accurate and timely reporting to commissioners and internal departments, supporting the quality and performance agenda.
• Provide knowledge and experience to continuously improve and evolve the contracting function across the organisation.
Working for our organisation
At HUC, we’re proud to invest in our people by offering a wide range of exciting benefits that support your personal, professional, and financial wellbeing:
Exclusive Discounts: Unlock savings on shopping, travel, and more, through our Discount Hub, Blue Light Card, Tickets for Good, and more. From everyday essentials to special experiences, we’ve got your wallet covered!
NHS Pension Scheme: Secure your future with the NHS Pension, offering peace of mind and long-term financial benefits for all our staff.
Wellbeing Support: Your health matters! Enjoy access to counselling services, personalised health plans, meditation guides, energising fitness routines, and delicious recipes to keep you thriving every day.
Recognition and Rewards: Your hard work won’t go unnoticed! Celebrate your achievements with peer shout-outs, special awards, and exclusive event vouchers that show how much we appreciate you.
Financial Perks: Take the stress out of money matters with free financial advice, a healthcare cash plan to cover everyday expenses, and smart savings options through our Credit Union.
Career Growth: Build the future you deserve with our My Academy training programs, exciting internal vacancies, and regular updates to keep you in the loop with HUC news and opportunities.
Office Comforts: Stay refreshed with unlimited tea and coffee, enjoy the ease of free parking, and recharge in our dedicated relaxation areas. Plus, join in on engaging team events that make every workday more enjoyable!
Detailed job description and main responsibilities
For further information, please see attached documentation for a full job description and person specification
Person specification
Knowledge
Essential criteria
- • Extensive experience in contracting and commissioning of services
- • Degree or equivalent experience with developed knowledge or experience in contracting
- • Evidence of continuing professional development
- • Experience of service or pathway redesign and of implementing change including policies and procedures, to deliver contracts, meet objectives and improve services
- • Experience in contract performance monitoring and management
- • Ability to make decisions and influence others to affect change
- • Team management and development experience
- • Proficient in use of Microsoft applications
Desirable criteria
- • NHS management within a commissioning or provider organisation
- • Experience of contracting services utilising APMS, GMS, PMS, PDS or NHS Standard Contracts
- • Contracting knowledge of suppliers, recruitment agency or estate services
- • Understanding of the NHS Commissioning process including PbR and national tariffs.
- • Knowledge of the Provider Selection Regime (PSR)
- • Good understanding of the relationship between the Department of Health, NHS England and individual provider and commissioning organisations
Personal Attributes, Values and Behaviours
Essential criteria
- • Developed analytical skills to enable the understanding and interpretation of information, figures and trends.
- • The capacity to absorb a variety of information quickly and act upon accordingly
- • Planning and performance management skills and techniques
- • The ability to work under pressure and respond to critical and immediate changes of work priorities and demands
- • Negotiation skills
- • The ability to work collaboratively with internal and external stakeholders
- • Self-motivated and enthusiastic, with ability to be flexible in workload, demonstrating self-confidence and tenacity
- • Developed communications skills, in particular the ability to present complex, sensitive, or contentious information to gain co-operation and commitment from diverse groups of stakeholders
- • To be highly organised and structured with an acute level of attention to detail in contracts and pieces of work to be delivered.
Desirable criteria
- • Experience at a Senior Management level
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Sally Booth
- Job title
- Non-Clinical Recruitment Advisor
- Email address
- [email protected]
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